Financial Aid Administrator

University of North Texas - Denton
United States, Texas, Denton
1155 Union Circle (Show on map)
Feb 20, 2025
Title: Financial Aid Administrator Employee Classification: Financial Aid Administrator Campus: University of North Texas Division: UNT-Enrollment Management SubDivision-Department: UNT-Financial Aid & Schol-Gen Department: UNT-Financial Aid-164860 Job Location: Denton Salary: $43,000.00 FTE: 1.000000 Retirement Eligibility: TRS Eligible About Us - Values Overview: Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at www.UNTSystem.edu. Department Summary Financial Aid & Scholarships (FAS) is committed to helping students achieve their educational goals by providing financial guidance and assistance within the guidelines of regulatory requirements. Through educational endeavors and student outreach, FAS remains a vital contributor to UNT's enrollment success. Position Overview The Financial Aid Scholarships (FAS) department at the University of North Texas is seeking to hire a Financial Aid Administrator to join our Eligibility Team. This position supports an Assistant Director in the coordination and day to day operations of multiple financial aid processes and provides expertise within the team's areas of specialization. Areas of specialization include, but are not limited to, eligibility and verification, professional judgement, and Satisfactory Academic Progress (SAP). The ideal candidate will be flexible in task assignments, highly organized, and be able to manage multiple tasks in the absence of day-to-day guidance. Minimum Qualifications Bachelor's in related field, 3 years in student services or related roles. Equivalent education, training, experience accepted. Must maintain good standing on federal student loans, grant NSLDS access for hire & continued employment. Knowledge, Skills and Abilities Proficiency in the operation of personal computers, Microsoft Office, and be able to learn new software programs rapidly. In depth knowledge of financial aid processes, policies and procedures or ability to quickly assimilate. Ability to problem solve, multitask and organize in a fast-paced collaborative environment. Ability to effectively communicate. Develops and maintains effective working relationships. Preferred Qualifications Experience working within a financial aid office and a desire to contribute to a team. Excellent problem solving and critical thinking skills demonstrating attention to detail, integrity, and responsibility. Proven ability working under pressure with minimal supervision to simultaneously execute multiple projects with accuracy. Demonstrated strong written and oral communication skills and presentation involvement. Able to engage and communicate enthusiastically to diverse populations in a positive, courteous, and professional manner. Required License/Registration/Certifications Obtain clearance to NSLDS within 30 days of hire. Job Duties: Analyzes and processes financial aid applications to determine aid eligibility according to federal, state and institutional regulations, policies and procedures. Resolves customer service inquiries related to aid processing. Serves as a point of contact for staff to assist with timely resolution of customer service inquiries. Maintains and applies knowledge of FAS Policy Manual and procedures and remains current on information that impacts student eligibility and financial aid processes. Proposes changes to policy and/or procedures, when needed, based on changes to regulations and programs. Responsible for communication with internal and external customers in the resolution of complex issues, educating on relevant policies and regulations, and following up as appropriate. Develop and provide training related to processes within areas of specialization. Participates in outreach initiatives that promote awareness of financial assistance. Prepares and conducts presentations. Work Schedule: Monday through Friday, 8:00 - 5:00pm, with occasional nights/weekends. Driving University Vehicle: No Security Sensitive: This is a Security Sensitive Position. Special Instructions: Applicants must submit a minimum of two professional references as part of their application. Benefits: For information regarding our Benefits, click here. EEO Statement: The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.