Risk Officer

The purpose of this classification is to administer and coordinate the City's risk management programs. The Risk Officer oversees the development and implementation of risk management strategies to minimize potential threats to the organization's operations, finances, and reputation. The Risk Officer collaborates with departments to ensure compliance with regulations, evaluates insurance needs, and develops contingency plans to address potential risks effectively. The position relies on advanced level experience and independent judgement. Areas of assignment includes, but are not necessarily limited to, workers' compensation, general, public, and auto liability, accommodations under the ADA, self-insurance, drug and alcohol program, safety training and other human resources and risk activities. This work is performed under general supervision - the incumbent normally receives little instruction on routine work and general instruction on new projects and assignments; work is reviewed periodically through conferences and written reports for adherence to established policies and procedures.

ESSENTIAL FUNCTIONS:

NOTE: The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

Performs work in support of all functions including safety initiatives, training, claims administration, workers' compensation, and other risk-related activities.

Coordinates the implementation of an effective loss control program within all City divisions to reduce the frequency and severity of occupational accidents and injuries as well as mitigating public liability.

Develops, implements and maintains risk management policies and procedures, including but not limited to those for risk, insurance, loss prevention, claims management, continuity of operations, work-place safety, workers compensation, and related programs.

Implements risk mitigation strategies and monitors their effectiveness.

Conducts risk assessments to identify potential threats and vulnerabilities.

Develops and maintains risk management related plans and response protocols. Coordinates related drills and exercises.

Collaborates with department heads, managers, and other staff to assess and manage risks within their respective areas.

Evaluates contracts, bid proposals, vendor insurance coverage, and other sources of risk to avoid or minimize liability; edits insurance articles in proposed contracts; and revises insurance requirements templates.

Evaluates insurance coverage and recommends adjustments as needed.

Coordinates with the City's insurance provider to manage, renew, and maintain appropriate and effective Worker's Compensation, General Liability, Property Damage and other applicable insurance policies.

Monitors industry trends and regulatory changes to anticipate emerging risks.

Provides technical guidance, coaching, consultation, information, training and assistance to all levels of employees regarding risk management policies, practices, procedures, and programs.

Processes and manages insurance claims, including workers compensation, general liability, and bodily and property damage from initial report through the final disposition.

Ensures compliance with all applicable local, state, and federal safety laws or regulations.

Investigates accidents and incidents to determine cause and recommends preventative measures to avoid future recurrence.

Investigates, negotiates and settles claims within the established financial authority; recommends negotiation and settlement strategy of claims above the established financial authority.

Maintains accident report records and compiles statistical information relative to all losses.

Prepares and maintains statistics, compiles data and creates reports regarding risks and claims.

Performs regular inspection of work locations for the purpose of discovering unsafe working conditions or work practices.

Supports Human Resources staff as assigned

In the event of a hurricane, major storm, natural or man-made disaster, which has or may threaten the area, the employee will be expected to work.

Processes payroll documentation in relation to workers' compensation cases; reviews payroll documentation; prepares workers' compensation payroll reports to ensure proper payment of wages to injured employees.

Administers controlled substance and alcohol testing program.

Assist in the preparation of ADA documentation and accommodations.

Monitors and coordinates components of various DOT such as CDL and others.

Operates a computer to enter, retrieve, review or modify data; verifies accuracy of entered data and makes corrections; utilizes word processing, spreadsheet, database, records management, e-mail, scanning, and other software programs.

Establishes and maintains effective working relationships with City employees, the general public, industry professionals, and other government agencies.

KNOWLEDGE, SKILLS, AND ABILITIES:

Comprehensive understanding of risk management principles and practices.

Thorough knowledge of relevant laws, regulations, and industry standards and the ability to interpret and apply them.

Thorough knowledge of various types of insurance coverage including but not limited to Worker's Compensation, General Liability, Property Damage and other applicable insurance policies.

Knowledge of safety and health hazards and of applicable safety precautions and first aid practices.

Knowledge of public liability statutes, Worker's Compensation statutes, and procedures.

Knowledge of the techniques of claim investigation, adjustment, and settlement.

Strong analytical and problem-solving skills.

Skill in effectively dealing with the public and other agencies in a courteous, tactful and impartial manner.

Ability to conduct risk and safety training and promote related programs to City personnel.

Ability to communicate effectively orally and in writing and to provide presentations to both large and small groups.

Ability to establish and maintain effective working relationships with co-workers, other City employees, the general public, and employees of other public and private agencies.

Ability to operate a motor vehicle.

Ability to effectively prioritize tasks.

Knowledge of federal, state, and local laws, ordinances, and regulations applicable to risk management.

Skill in effectively managing and completing multiple assignments in a fast-paced environment.

Ability to accurately and consistently interpret personnel policies, procedures and regulations.

Ability to establish and maintain effective and harmonious working relationships with all employees while with during the performance of duties.

Ability to operate computers utilizing Microsoft Office programs and risk management systems

Working knowledge of occupational hazards, safety rules, and practices and the ability to transmit such knowledge to subordinates.

Ability to demonstrate proficiency in the City of Winter Park Core Competencies.

Ability to understand and follow oral and written instructions and keep accurate records.

This position is performed with working knowledge - the incumbent has ability to recall and apply important and commonly-used information from relevant source documents or information in a particular subject field.

Bachelor's degree in occupational safety or related field.

A minimum of five (5) years of directly related experience.

Knowledge of municipal risk and safety is preferred.