Program Manager

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

The Program Manager role will oversee that operational functions are performed to the highest standards to strengthen and maintain relationships with customers and meet deliverable requirements of the Reentry Program (Pre and Post release carceral program). A primary focus is to maintain high standards in program performance to ensure contract requirements are met successfully. Potential onsite carceral visits and potential community field-based visits up to 50% of role, otherwise remote.

Job Responsibilities:

• Effectively directs program through objectives and goals assigned for contract compliance. Monitors metrics and daily operations to ensure success.
• Collaborates with program leaders, including medical director, management teams, and corporate support teams to improve processes, determine training needs and improvement opportunities. Assists in budget review and management.
• Works with management and corporate team for the enhancement of the RFP, new RFP cycles and related new business.
• Assesses all systems, including contract, policy and procedure, workflow, etc., continually to ensure a high level of customer satisfaction to all stakeholders.
• Collaborates with management team to create an organizational structure that will ensure effective processes and work designs.
• Assists in determining development opportunities for staff and teams.
• Ability to provide supervision to staff that ensures excellent customer satisfaction.
• Provide ongoing monitoring and supervision to meet contract deliverables for all operations.
• Provide data analysis and reporting that meets the contractor's goals of quality care and cost effectiveness in a timely manner.
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules."

Required Experience:

• Requires a bachelor's degree from an accredited college or university and 5 - 10 years of relevant experience in program operations; or, an equivalent combination of education and experience.
• 3+ years experience as a supervisor or manager in a relevant program or field (such as social services, carceral services, healthcare operations)
• 1+ years Carceral experience in a capacity providing behavioral health services, health care, social services, peer support, or other relevant experience
• Carceral experience in a capacity providing behavioral health services, health care, social services, peer support, or other relevant experience
• Familiarity with Medicaid and the Oregon Health Plan.
• If clinical background, must have appropriate Oregon licensure, i.e., Oregon certified Community Health Worker (CHW), Registered Nurse (RN), Licensed Clinical Social Worker (LCSW Or QMHP),
• Proficiency with Microsoft office products
• Knowledge or Experience Care Coordination, Case Management, or Case Work
• Must be able to pass background checks, and drug tests for onsite visits.
• Must have ability to drive within the state of Oregon
• Must reside in Oregon: (Examples; Medford, OR, Bend, OR, Eugene, OR, Portland, OR, Hood River, OR, Hermiston, OR, Ontario, OR, Salem, OR, Burns, OR) or a bordering geography (Examples: Longview, WA, Richland, WA, Vancouver, WA, Boise, ID, Nampa, ID, Payette, ID, Caldwell, ID, Pasco, WA, Kennewick, WA, Goldendale, WA)

Preferred Experience:

• Knowledge or Experience with a multidisciplinary team approach

• Military or Law Enforcement experience a plus

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at Acentra.com/careers/

EEO AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

Compensation

The pay for this position is listed below.

"Based on our compensation philosophy, an applicant's position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level."