Digital & IT Analyst

PARKER CHOMERICS is a global supplier of EMI shielding, thermal interface materials, plastics and optical products. We offer a worldwide network of applications engineering support, manufacturing facilities, and sales offices. With stocking and fabrication on five continents, our products are available anytime, anywhere.

With Headquarters in Woburn, MA, Parker Chomerics is part of a global Fortune 500 company but has a small company feel. We thrive on high performance teams that are empowered to make decisions on both a big and small scale. We strive to make a positive impact on the lives of our employees by establishing an inclusive, caring and friendly work environment. We encourage the continued education and skill development of our teams and offer advancement opportunities at a global division. If you're looking for a fast paced, collaborative environment where you can be at the cutting edge of engineering solutions, look no further.

The Digital & IT Associate should have excellent learning and analytical skills to understand business requirements, solve problems using best practices and standard IT solutions. This is a hands-on systems/data analysis and project management and coordination role, that collaborates with the business users, technical teams, and vendors for solution implementation projects. You will play a key role in identifying business requirements, analyzing current state business processes and systems, mapping requirements to future state system capabilities, and configuring, training, implementing, and supporting enterprise solutions.

The role will also be responsible for maintaining/supporting the existing legacy systems in the interim state and enhancing/maintaining future state systems post project implementation for reliable functional performance, conducting root cause & corrective actions, and working with business stakeholders and IT teams to drive improvements.

• Build relationships and actively engage with business partners by eliciting requirements and conducting workshops to gather and document requirements.
• Perform and document business analysis: current vs future state flow mapping, process and data modeling documents.
• Perform cost-benefit analysis to align IT solutions with business initiatives.
• Perform stakeholder analysis, identify project scope and create the project plan.
• Lead and manage the project implementation schedule by coordinating with the project team and business stakeholders.
• Actively participate in Project reviews, facilitate meetings with business partners, and provide updates to leadership on project and work status.
• Coordinate with division IT, Group IT, COE, and other corporate IT teams (DevOps, enterprise architecture, middleware, security, etc.) to translate business requirements into functional/technical specs.
• Provide implementation support and acts as the point of contact (POC) for most project communications with the business functions and internal customers.
• Perform system testing and oversee user acceptance testing.
• Create, review, and deliver end-user documentation (user guide, process flow charts, training materials) as required.
• Perform data analysis and root cause analysis for production issue and coordinate with development team for resolution. Understand database/table structure to query and analyze data to answer and support business queries.
• Drive Master data governance by engaging the business users and establishing standard instructions.
• Drive core Agile processes like story creation, backlog refinement, and product demos and facilitate agile ceremonies like stand-up, sprint planning, etc.
• Learn and apply continuous improvement techniques and tools (gemba walk, kaizen, lean six sigma) to internal processes and systems to increase efficiency, drive customer service and reduce costs.
• Lead Change: Persistently move in the face of ambiguity, dilemmas, and resistance to get completion of changes in an organized way; adapts with flexibility to and copes with changing situations while maintaining focus on goals.
• Perform other duties as assigned by leadership.

• Bachelor's Degree in Information systems, Computer science, or related field required. Master's preferred.
• 2+ years' experience in Information Technology required.
• Demonstrates strong interpersonal skills, learning agility and adaptability; manages time effectively; and actively participates in multiple team projects.
• Must be a US Citizen or US Permanent Resident.

Competencies Required:

• Business process mapping, ability to learn, simplify & standardize complex concepts / processes
• Business requirement elicitation and requirement documentation
• Data analysis and mapping
• Stakeholder relationship management
• Critical thinking, Problem solving and troubleshooting skills.
• Project Management - Agile and Waterfall concepts
• Understanding of future/emerging technologies - UIPath/RPA fundamentals
• Power BI concepts

This position is subject to meeting U.S. export compliance and/or U.S. Government contracting citizenship eligibility requirements.

Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century the company has been enabling engineering breakthroughs that lead to a better tomorrow. Learn more at www.parker.com or @parkerhannifin.

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. This position is subject to meeting export compliance eligibility requirements.

("Minority / Female / Disability / Veteran / VEVRAA Federal Contractor")

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Know Your Rights: Workplace Discrimination is Illegal (eeoc.gov) and Genetic Information Discrimination

Drug-Free Workplace
In accordance with Parker's policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.