Repair Order Coordinator

Repair Order Coordinator - Buyer

Lewisville, Texas

Why Choose GMR? Global Medical Response's (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you'll embark in meaningful work that will make an impact on you and the customers we service. View our employee's stories on how we provide care to the world at www.AtaMomentsNotice.com.

The Repair Order Coordinator - Buyer is primarily responsible for all aircraft parts repairs and aircraft outside repair services for Med-Trans, Reach and Seven Bar aircraft. This individual will review open repair orders and quotations on aircraft components sent to vendors for repair. They will evaluate suppliers based on cost, quality, service, turn time, availability, and reliability. They will examine catalogs, commerce publications, and directories to find the right service suppliers to track and manage all company spare rotable parts. The Repair Order Coordinator will also be responsible for generating and tracking service purchase orders for the entire fleet.

ESSENTIAL FUNCTIONS/DUTIES

• Process repair orders for unserviceable aircraft parts and components.
• Collaborate with the Accounting and Finance Departments to ensure proper payment of invoices and accurate accounting of inventory levels
• Evaluate quotes for fair and economically-sound pricing based on historical data, contractual terms, market research, etc.
• Communicate with repair vendors and shops regularly regarding order status and action plans for components exceeding expected completion date.
• Ensure all repair parts, components and equipment arrive on time to support maintenance requirements.
• Direct the disposition of components determined non-repairable (ex. scrap locally, return as-is).
• Establish and maintain minimum spares for existing and new bases.
• Manage warranty claims for all new installed aircraft parts and components.
• Identifies potential warranty claims and manage all vendor warranty credits.
• Coordinates with suppliers to obtain Return Material Authorization (RMA) numbers and returns for parts and equipment for warranty claims and tracks status of warranty claims and works with suppliers for resolution
• Manage rotable inventory and inventory cost variances
• Keep track of quality, quantity, stock levels, delivery times, transport costs, and efficiency
• Evaluate suppliers based on performance, quality, and safety.
• Provide after-hours / weekend support for AOG's (rotational on-call schedule)
• Resolve accounting, receiving and quality issues to ensure timely acceptance and payment of material.
• Create and manage Service Purchase Orders for scheduled and unscheduled events booked with outside service vendors, as necessary
• Create and manage Service Purchase Orders for aircraft completion

MINIMUM QUALIFICATIONS

• Three years' experience with parts repair and supply chain concepts
• Advanced computer skills preferably experience using a computer-based inventory tracking system.
• High school diploma or equivalent.
• Aviation industry experience preferred.
• Demonstrated ability to effectively negotiate with suppliers and vendors.
• High-level computer software skills including Excel, PowerPoint, Word, Microsoft Office tools
• Technical knowledge of aircraft parts preferred
• Extended periods of time spent in front of a computer
• Ability to lift weights of 50 lbs.
• Perform other duties and responsibilities as requested with a sense of humor and team spirit!

#LI-SS1

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

• Salary Range $55,000K-$60,000K
• Check out our careers site Benefits | GMR Careers to learn more about our comprehensive benefit options, which include medical, vision, dental, 401k, disability, FSA, HSA, EAP, vacation and paid time off.
• The application window for this position is anticipated to close on 3.21.2025