Program Manager, Technical Mobile App Vertical

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Position Summary

The Mobile App Vertical Technical Program Manager/Scrum Master role involves facilitating Agile practices, removing obstacles, enhancing communication, promoting continuous improvement, supporting team dynamics, ensuring focus on goals, coaching and mentoring, and providing regular status updates. Preferred qualifications include over 5 years of project delivery experience, proficiency in Jira and Smartsheet, experience in mobile app development, technical proficiency, Agile and Scrum certifications, strong communication, leadership, problem-solving skills, and a continuous improvement mindset.

Responsibilities:

• Facilitates Agile Practices: Ensures that the team adheres to Agile principles and practices, helping to maintain the structure and discipline needed for effective Scrum implementation.
• Removes Obstacles: Identifies and removes any impediments that might hinder the team's progress, allowing developers to focus on their work without unnecessary interruptions.
• Enhances Communication: Facilitates daily stand-ups, sprint planning, reviews, and retrospectives, ensuring clear and consistent communication within the team and with stakeholders.
• Promotes Continuous Improvement: Encourages the team to reflect on their processes and outcomes, fostering a culture of continuous improvement and learning.
• Supports Team Dynamics: Helps to build a cohesive team environment, addressing conflicts and promoting collaboration and trust among team members.
• Ensures Focus on Goals: Keeps the team focused on the sprint goals and the overall project objectives, helping to manage scope and prioritize tasks effectively.
• Coaches and Mentors: Provides guidance and support to team members, helping them to develop their skills and understanding of Agile methodologies.
• Maintain and provide weekly, monthly program status to leadership team and other stakeholders.

Preferred Qualifications:

• 5 plus years' experience with a proven track record for delivering projects on time
• Proficient in Jira and Smartsheet as well as other common business applications
• Experience with Mobile App Development: Prior experience in managing or developing mobile applications is highly preferred.
• Technical Proficiency: Strong technical background, preferably with experience in software development, to help validate ticketed workflows and ensure end-to-end functionality.
• Agile and Scrum Certifications: Certifications such as Certified ScrumMaster (CSM) or PMI Agile Certified Practitioner (PMI-ACP) are advantageous.
• Strong Communication Skills: Excellent verbal and written communication skills to facilitate clear and consistent communication within the team and with stakeholders.
• Leadership and Mentoring: Proven ability to lead and mentor team members, fostering a positive and collaborative team environment.
• Problem-Solving Skills: Strong problem-solving skills to identify and remove impediments that might hinder the team's progress.
• Continuous Improvement Mindset: A commitment to continuous improvement and learning, encouraging the team to reflect on their processes and outcomes.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.