New

Bilingual Inside Sales/Client Support

TEKsystems
$20.00 - $25.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Colorado, Broomfield
Feb 25, 2025
Description Proactively reach out to customers through messages or calls to understand and address potential reasons for discontinuing services. Take full ownership of customer issues, ensuring minimal escalation and achieving high satisfaction levels. Effectively and independently resolve customer needs. Communicate with customers, internal teams, and senior management to deliver outstanding service. Directly negotiate with customers to overcome adoption barriers and develop plans to resolve pain points. Maintain comprehensive records of customer interactions and activities in Salesforce. Analyze data to identify trends and opportunities for improving retention and reducing churn. Work closely with the Sales and Support Teams to handle escalations and enhance the customer experience. Identify, create, and deliver content to support customer adoption and engagement needs. Demonstrate the ability to quickly learn and efficiently navigate multiple business systems, ensuring seamless task completion and operational effectiveness. Contract-to-hire opportunity with the goal to bring this inside sales representative on as a permanent employee in their sales team with commission potential. Additional Skills & Qualifications 1+ years of sales expereince Associates degree or higher (Bachelor's preferred) Bilingual in Spanish or Portuguese Experience Level Intermediate Level Pay and Benefits The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Broomfield,CO. Application Deadline This position is anticipated to close on Mar 10, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.