New 
Senior Commercial Analyst
 Merieux NutriSciences | |
vision insurance, paid time off, 401(k)
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 United States, Illinois, Chicago | |
 Feb 27, 2025 | |
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Senior Commercial Analyst Remote Regular MERIEUX NUTRISCIENCES As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment and consumer goods. External growth has been a key pillar of our history with more than 40 acquisitions completed in the last 10 years. YOUR DAY TO DAY LIFE We are looking for a Senior Commercial Analyst in USA. Your mission will be to: * Customer EDI support, program improvement and maintenance.
* Day to day resource for all sales related info, including but not limited to:
Customer Data Errors, sales metrics, and commercial tools.
* EDI Management:
Oversee and manage the entire EDI process for customers, ensuring
data flows efficiently between internal systems and external systems.
Coordinate EDI transactions, including order processing, invoices, and
shipping notices, with external partners.
Troubleshoot EDI-related issues and ensure swift resolution to
minimize business disruptions.
* Customer Data Integration & Accuracy:
Ensure the accuracy, consistency, and integrity of all customer-related
data within internal systems.
Collaborate with internal stakeholders (e.g., sales, IT, and customer
service teams) to ensure the accurate integration of customer data into
commercial processes.
* System Optimization:
Regularly assess and recommend improvements to EDI systems and
processes to enhance efficiency and accuracy.
Collaborate with the IT team to implement and test system updates,
ensuring all customer data interfaces remain seamless.
* Collaboration with Commercial Teams:
Partner with commercial teams (sales, marketing, etc.) to ensure
customer data insights are accurately reflected in marketing strategies
and sales forecasting.
Provide support and training to internal teams on the use of customer
data systems and tools.
* Reporting & Analysis:
Generate and analyze reports on customer data, EDI transaction
performance, and trends to support decision-making in the commercial
department.
Present findings to senior leadership to support business strategies.
* Compliance & Security:
Ensure customer data is handled in compliance with relevant data
protection regulations and company policies.
Monitor and enforce security protocols to protect sensitive customer
information.
* Sales Training material development based on feedback from Sales and
Sales Enablement management designed to concisely and simply define key current for all existing and new processes or functions.
* Provide administrative support as needed to off-site sales personnel in U.S.
and Canada.
* Other related duties as assigned.
* At any time, the incumbent must behave and operate in an ethical and Code
of Conduct compliant manner. YOUR PROFILE * A thorough knowledge of computer programs (Google, Microsoft Word, Excel, PowerPoint, Access, etc.), and Internet search engines. Understanding of Salesforce, JDE Business ERP System as well as LIMS, and the interfacing between them is required to be able to complete needed job functions. Position needs to learn and establish proficiency with our current CRM system, and any future upgrades to the system or new system to be able to create reports, dashboard, etc, and aid the sales force implementation as it relates to JDE, LIMS, and commercial needs. Strong spelling, grammar, punctuation, and general written and verbal communication skills are needed to communicate and correspond effectively with internal and external customers. High attention to detail is necessary. Developed planning and organizational skills are essential for accomplishing tasks within set time constraints. The position must be able to set deadlines for others, including management positions, and have the perseverance to obtain needed information if deadlines have passed. Resourcefulness is often necessary to complete special projects and to find solutions to unusual situations. Previous administrative support experience supporting multiple staff is necessary to perform effectively in this position. The complexity of the position is directly related to the development of training materials, processes, and programs designed to enhance the ability of the sales team to spend time in the field versus administrative tasks. Working to develop tools, reports, and work instructions that can minimize repetitive actions and activities will be key to success in the position and for the larger commercial team.
* This position receives general guidance from the Commercial Manager or Sales Enablement Manager. The incumbent establishes specific daily goals, with very little, if any, review of work before it is completed and distributed. Work assignments come from various sources. This position is responsible for overseeing the implementation of Customer EDIs, management of Customer Data and interfacing. The position will also make recommendations and suggestions regarding new sales tools and training designed to maximize the effectiveness and efficiency of the sales team.
Qualifications Desired
* Experience with EDI implementation
* Customer Data Management
* Interfacing troubleshooting & problem solving
Success Factors / Job Competencies
* Success in this role will be measured by the ability to understand and align
with business goals while leveraging customer data to drive better commercial
decisions.
* Delivering comprehensive, actionable reports on customer data trends, EDI
system performance, and potential issues will be key to decision-making.
* A focus on improving the overall customer experience by ensuring timely,
accurate, and efficient data management.
* Building and nurturing relationships with customers by ensuring their data and
EDI requirements are met effectively.
Physical Demands and Work Environment
* The incumbent works in an administrative office with proper lighting and
temperature control.
* This position requires extensive use of a computer to complete daily tasks
and requires physical dexterity to effectively manipulate a keyboard. The
incumbent can expect to spend extended time in a sitting position.
Travel
* Minimal travel (20%) mostly to Corporate Office for internal departmental
meetings as needed. Compensation Range: Full Time Eligible Benefits Overview: The information above provides a general overview and may vary based on specific job responsibilities, location, or other factors. Details will be clarified during the hiring process. WHY JOIN US?
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