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Study Abroad Advisor, Center for Global Programs and Studies

Wake Forest University
United States, North Carolina, Winston Salem
Feb 26, 2025

Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

Please add your cover letter and any other documents required for the position to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your cover letter and supporting documents. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. You will not be able to modify your application after you submit it.

Current Employees: Apply from your existing Workday account. Do not apply from the website. Log in to Workday. Click on the Jobs Hub and select Browse Jobs. Locate the position and click Apply. Update your Education and Job History.

** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.

Job Description Summary

Working under general supervision, advises students on the study abroad process and provides specialized services for Wake Forest University and Affiliate study abroad programs.

Job Description

Essential Functions:

  • Advises Wake Forest University undergraduates interested in study abroad (Wake Forest- administered and Affiliate programs) on an individual basis and in a group format.
  • Implements study abroad policies and procedures that would include: preparing materials, presenting in public forums, and advising students on program selection, application process, course registration, course approval, and academic transfer credit requirements.
  • Assists with all study abroad programming and events such as pre-departure orientations, re-entry events, fairs, hosting campus visitors, and Global Ambassador events.
  • Administers and facilitates the application process for students including related data maintenance.
  • Communicates closely with affiliates on a variety of issues such as study abroad outreach, including development of promotional and marketing materials, dissemination of information, etc.
  • Attends professional conferences and participates in study abroad site visits as approved by the Director.

Other Functions:

  • Assists with delivery of the Cross-Cultural Engagement (CCE) program. Responsible for preparing related materials as necessary.

Required Education, Knowledge, Skills, Abilities:

  • Bachelor's degree.
  • Experience living, working, or studying overseas.
  • Ability to quickly develop competency in WFU and Affiliate study abroad program offerings.
  • Exceptional organizational and customer service skills.
  • Excellent written and verbal communication skills.
  • Personal initiative and ability to be flexible in work schedule and assignments.
  • Ability to work as a member of a team and under pressure.
  • Ability to handle multiple tasks simultaneously and function in a high volume/high traffic office setting.
  • Proficiency with standard computing software applications including Microsoft Windows, Internet, Email, Excel, Word, and other relevant software.
  • Proficiency in the use of standard office equipment (copier, fax, etc.).
  • Ability to meet requirements of the University's automobile insurance.

Preferred Education, Knowledge, Skills, Abilities:

  • One to two years related experience in education abroad, or equivalent combination of education and experience.
  • Experience working with college students, preferably in an education abroad context.
  • Experience using TerraDotta software for study abroad offices.
  • Proficiency in a foreign language.
  • Experience developing marketing and promotional materials.
  • Knowledge and experience with various social media platforms.

Accountabilities:

  • Performs other duties as assigned
  • Responsible for own work only

Physical Requirements:

  • Sedentary work primarily involving sitting/standing; communicating with others to exchange information; repeating motions that may include the wrists, hands, and/or fingers; and assessing the accuracy, neatness, and thoroughness of the work assigned.

Environmental Conditions:

  • No environmental conditions

Disclaimer:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee's supervisor.

To help provide a safe learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce and encourages qualified candidates across all group demographics to apply. Wake Forest University is committed to providing access and reasonable accommodation in employment for individuals with disabilities.

Additional Job Description

Time Type Requirement

Full time Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

WakeForestseeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate.In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on thebasis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran statusandencourages qualified candidates across all group demographics to apply.

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