Customer Service Representative

Staffmark is hiring a Customer Service Representative in Lebanon, TN. If you're ready to take your career to the next level, we want to hear from you!

Pay: $21/hr

Shift: 6:00 AM - 2:30 PM, Monday - Friday

As a Customer Service Representative, you'll assist customers and business partners via phone and email, handle customer complaints professionally, diagnose and resolve issues, and monitor the progress of delivery routes. You will also scan haul-away pods and verify stamps, as well as process changes or cancellations to delivery orders.

Requirements:

• 1 year of related experience, preferably in a call center environment
• Proficiency with Microsoft Office programs (Word, Excel, PowerPoint)
• High school diploma or equivalent
• Strong customer service skills with the ability to resolve issues
• Excellent multitasking and organizational skills
• Ability to thrive under pressure while exceeding customer expectations

At Staffmark, we value your dedication and offer fantastic benefits to support you and your family. You'll enjoy weekly pay every Friday via direct deposit or pay card, access to a supportive local team, and opportunities for employee discounts and referral bonuses. Additionally, we offer medical, dental, vision, and 401K options to ensure you have the coverage and support you need.

Interested? Click "Apply Now," and a recruiter will contact you to discuss this exciting opportunity!

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.