Benefits Administrator

Job Title: Associate Benefits MGT

Location: Houston, Texas
This is currently a hybrid work arrangement.

Brief Description:
The Benefits Administrator is responsible for providing general administrative support to employees of multiple company entities in various locations. The primary responsibility will focus on administration of employee benefits in conjunction with third-party administrators. Working closely with the Benefits team, HR, and Payroll, the Benefits Administrator will provide a high-level of customer service to our employees, while maintaining close attention to detail and a high level of confidentiality.

This role performs under the guidance of the Benefits Specialist and reports directly to the Director of Global Benefits.

Detailed Description:

• Provide employees with general information about benefits, respond to the benefits-related inquiries such as health insurance, retirement plans, and leaves through phone calls and emails.
• Process employee benefit enrollments and changes for new hires and qualified life events.
• Organize benefit files, maintain group benefits database, and update employee records.
• Ensure accuracy in benefits records and compliance with company policies.
• Follow all Company protocols, procedures, and controls in performing assigned duties.
• Promptly resolves issues with documents or data to eliminate processing delays.
• Escalate issues to ensure a timely resolution.
• Support benefits-related projects.
• Other duties as assigned.

Job Requirements:

• Ability to work independently and proactively manages work time to meet processing deadlines.

• Can-do attitude that is positive, supportive, and cooperative.
• Detail-oriented, thorough, and accurate.
• Strong organization skills with the ability to multitask.
• Good computer skills on MS Excel, Word, and Outlook.
• Demonstrate a sense of urgency and drives for results.
• Excellent interpersonal and relationship skills to work effectively in a cross functional, matrixed organization and with all levels of employees and peers.
• Excellent verbal and written communication skills which include the ability to speak, write and listen in a manner that clarifies issues, promotes closure, and delivers information in a clear and concise manner.
• Ability to always maintain Company and employee confidentiality, handle sensitive employee information and protect Company proprietary information in an appropriate manner.
• Ability to work under time-sensitive deadlines and maintain a calm and professional demeanor when adversity is encountered.
• Able to manage large amounts of data and information with exceptional attention to detail within a high volume hiring and on-boarding organization.
• Ability to provide outstanding customer service which may occasionally include working hours outside of normal work schedule.

Minimum Qualifications:

• High school diploma.
• 1 year experience in benefits administration.

Preferred Qualifications:

• Bachelor's Degree in Business Administration, Human Resources, Psychology or related field.
• Experience in benefits administration.
• Experience with Oracle HCM (HR software).

Additional Details:
Work is primarily in a climate controlled / office environment with minimal safety / health hazard potential. The employee is regularly required to sit, stand, or walk with occasional lifting (overhead, waist level) from floor, bending and frequent near vision use for reading and use of computer, telephone, and other office equipment. Occasional travel to other Company offices.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.