Communication Practice Director

Practice Director - Advancing Health Promotion

Work at JBS-a values driven health consulting firm dedicated to improving the lives of real people every day-and build a career with impact. Our over 400 passionate employees across the country create sustainable change in health care and social services by providing our clients with individualized service and big reach. For us, it's more than a job though. Our staff consider it a responsibility to advance the health, safety, and well-being of individuals and communities. At JBS we accomplish this through our staffs' wide-ranging and growing expertise, our innovative digital solutions, and the networks and connections we create and nurture. Our deep expertise is enhanced by access to JBS' parent company, BlueCross BlueShield of South Carolina (BCBSSC) and its team of subsidiary companies, the Celerian Group.

We are looking for the Advancing Health Promotion Practice Director to delight our current customers, anticipate client needs and ensure the highest possible quality and performance for the Practice Area. The Advancing Health Promotion Practice Director will lead the JBS projects focused on the development, planning, execution, and evaluation of communication strategies, programs and products. The Practice Director drives the vision and leadership for the Practice and oversees project operations and management, ensuring efficiency and compliance standards are met. The Practice Director is responsible for project performance contract compliance, customer satisfaction, and financial targets across all projects included in the Practice. The Practice Director communicates clear expectations and measurable outcomes for performance that align with contract and grant requirements and compliance. The Practice Director oversees development and management of an annual Practice Growth Strategy including securing recompete business and identifying new business opportunities related to the Practice Area.

Essential job functions

• Lead a collection of 10 federal communication projects across NIH, SAMHSA, ACF, and others and establish and implement policies, procedures, and quality control measures to optimize service delivery and project execution.
• Develop and implement the strategic vision and goals for the Advancing Health Promotion Practice area, aligning with JBS overall strategic goals.
• Provide vision for the development and growth of the Advancing Health Promotion Practice Area including the development and management of an annual growth strategy and marketing strategies.
• Develop and manage the Advancing Health Promotion Practice Area's budget; monitor financial performance including budgeting, forecasting, and revenue generation, ensuring profitability and sustainability.
• Leverage technology, data, and market trends to drive operational improvements and innovation.
• Lead project quality performance reviews and maintain and manage risks, issues, and opportunities.
• Monitor industry advancements and implement strategies to integrate relevant technologies and methodologies.
• Promote JBS brand and expertise with networks and through presentations and publications.
• Foster relationships with key stakeholders acting as the primary point of contact for clients and industry partners to enhance the Advancing Health Promotion Practice area's brand and reputation.
• Identify gaps in customer experience and design actionable solutions to enhance deliverables.
• Work with JBS Growth Directors to support the capture and proposal development.
• Directly supervises up to 8 senior staff.

MINIMUM JOB QUALIFICATIONS:

Education:

• Master's degree in public health, health administration, communications, or relevant field

Experience

• Minimum 15 years' related experience
• Minimum 7 years of experience applying the Advancing Health Promotion Practice Area disciplines within a State/Federal environment preferred
• Experience successfully managing a portfolio of contracts
• Experience managing team of senior staff
• Experience in client relationship management

Knowledge

• Substantive subject matter expertise in health communications, promotion, marketing.
• Knowledge of Government contracting and related performance expectations.
• A solid grasp of data analysis and performance metrics.

LOCATION: North Bethesda (Hybrid)

Physical Requirements

• Ability to sit for prolonged periods at a desk or computer workstation.
• Regularly uses a computer, keyboard, and mouse.
• Normal or corrected vision to read documents, view computer screens, and perform tasks that require visual accuracy.
• Ability to hear and understand spoken information in person and over the phone.
• Minimal lifting and carrying may be required, typically light office supplies or documents.
• Ability to move within the office environment to access equipment, files, and interact with colleagues.
• Ability to handle occasional stress related to deadlines, workloads, or challenging tasks.

SECURITY CLEARANCE: May vary based upon assignment.

OTHER DUTIES AS ASSIGNED: This position description should not be construed to imply that these requirements are the exclusive standards of the position, nor will it be the sole basis for any subsequent employee evaluations. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

This position is subject to availability of funds and to any and all restrictions contained in the contract or contracts that provide funding for this position.

APPLICATION INFORMATION:

If you meet the minimum requirements for this position, please click on the "Apply" link posted below and complete the application. Please include cover letter, resume, and at least (3) professional references.

Our company is an equal opportunity/affirmative action employer. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal "EEO is the Law" poster at EEOPost.pdf. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected Veteran status.