Security Coordinator

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million peoplearound the globebank and shop in thishyper-connected, consumer-centric world. Join us inconnecting people to commerce in this vital, rewardingrole.

Main Accountabilities:

Physical Security Program:

• Monitors all security systems and equipment for functionality, alarm response and security of workers, assets, and facilities.
• Ensures timely and accurate reporting of physical security incidents. Communicates and escalates security incidents or related information in accordance with standard instructions and procedures.
• Completes and maintains daily activity logs and reports.
• Acts as the central point of contact for all Protective Services related issues and assistance.
• Identifies any gaps and makes recommendations to amend current processes.
• Supports the Global Protective Services department in identifying physical security needs, resolve issues and support initiatives.
• Conducts system and equipment checks, patrols of facilities and response to security and safety needs.
• Performs other duties assigned by supervisor or Global Protective Services management.

Regulatory Requirements and Standards:

• Supports the Global Protective Services compliance program for DN customer, industry and regulatory requirements.
• Under direct supervision, ensures compliance with company policies and procedures.
• Executes procedures, maintains evidence and continually fosters a culture and environment in support of meeting requirements.
• Produces ID/Access Cards based on authorization.
• Assists to ensure systems and procedures in support of requirements are operating effectively.
• Maintains confidentiality of all interactions and adheres to requirements and standards.

Customer Service:

• Provides professional and courteous service to all employees, contractors and customers at all times. Utilizes appropriate customer service techniques in person and over the telephone while interacting with others.
• May dispatch security personnel to respond to alarms, activations, emergencies, or to escort employee or visitor.
• Reads, comprehends and responds to coded audible or visible alarms/events received through the systems which may indicate a discrepancy at a protected site, progress of security officers, unlawful intrusions, or fire. Informs emergency personnel, including but not limited to police or fire department of alarms.
• Assist with alarm and emergency response as necessary.