Campus Operations Senior Manager (on-site)

Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the behaviors, beliefs and outcomes of these core values to ensure that our vision is met. If you're ready to join the TSTC family and make great memories please complete our application process.

Essential Functions

Campus Operations and Support :

• Provide comprehensive support to the Office of the Provost by responding and sometimes acting on behalf of the Provost with tact and diplomacy; has oversight of communications including presentations, talking points, agendas, and correspondence; represents the Provost on working groups and committees to advance the planning and successful outcomes of initiatives, as appropriate.
• Strategically collaborate with the Provosts and Associate Provosts to manage priorities within the Office of the Provost to ensure critical projects, meetings, activities are designed and executed to advance the college's initiatives and goals.
• Oversee effective and efficient operations and workflows for the Office of the Provost and cross functional local and statewide partners to include class scheduling, faculty loading and enrollment management.
• Ensure key activities, projects and initiatives are implemented through partnership and collaboration for the local campus and within Operations and cross-functional teams across the institution to support an effective integrated academic ecosystem.
• Develop knowledge and awareness of programs/projects and important issues to assist in the anticipation of needs, identification of potential challenges and pitfalls, consideration of implications, evaluation of priorities, and gathering of relevant information.
• Define issues, perform research, analyze problems, evaluate alternatives, and develop sound conclusions and recommendations on complex issues.

Leadership, Supervision and Influence :

• Lead, mentor and supervise administrative support staff, reporting to the Provost's Office
• Act as a liaison between the Operations Business Office and internal or external stakeholders.
• Work closely with other college leaders and teammates to enhance coordination, collaboration and communication between and among programs.
• Provide leadership and guidance to instructional leadership, promoting a culture of excellence, accountability, and continuous improvement.
• Practice servant leadership, focusing on the well-being and success of team members

Administrative Oversight :

• Manage and coordinate the Office of the Provost budgetary resources and processes
• Provide guidance and support to staff regarding budgetary needs and issues
• Assist in the formulation, interpretation and implementation of academic and administrative policies, guidelines and procedures to ensure compliance.
• Support student success and retention through coordination with the Retention Services and C.A.R.E teams.

Education/Experience/Knowledge/Skills

Leadership and Management:

• Proven experience leading and managing support staff and teams.
• Strong decision-making and problem-solving skills.
• Ability to delegate tasks effectively and empower team members.

Collaboration and Teamwork:

• Excellent interpersonal and communication skills.
• Ability to establish and maintain strong relationships with stakeholders.
• Skilled in conflict resolution and promoting healthy discussions within the team.

Facilitation and Coaching:

• Expertise in facilitating meetings, workshops, and brainstorming sessions.
• Ability to coach and mentor team members, helping them develop technical skills and achieve professional goals.
• Skilled in providing constructive feedback and performance evaluations.

Adaptability and Continuous Learning:

• Commitment to continuous learning and staying up-to-date with developments in profession and leadership practices.
• Ability to adapt to changing project requirements, technologies, and team dynamics.

Project Management and Organization:

• Proficient in project management methodologies and tools.
• Strong organizational and time management skills.
• Ability to identify potential risks and develop mitigation strategies.

Emotional Intelligence:

• High level of emotional intelligence, enabling the leader to recognize, understand, and manage emotions.
• Ability to empathize with team members and provide support during challenging situations.
• Skilled in motivating and inspiring team members, fostering a sense of shared purpose and commitment to achieving team goals.

Minimum Qualifications:

• Bachelor's degree in a relevant field from an accredited college or university (Master's degree preferred). Extensive experience in a closely aligned role, may be considered in lieu of degree.
• Minimum of 7 years of relevant experience, preferably higher education or in a complex organization that requires collaboration with both internal and external partners.
• Experience in a leadership or management role, overseeing teams and driving operational excellence.

Equal Opportunity Employer

Texas State Technical College (TSTC), as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination. TSTC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at TSTC.

Background Checks

A criminal history background check will be required for the finalist(s) under consideration for this position.