HOST (Crystal)

Omni Bedford Springs Resort & Spa

Join our award-winning team of associates at the luxurious and exquisite Omni Bedford Springs Resort & Spa. More than just a sought-after destination for travelers worldwide, the Omni Bedford Springs Resort & Spa flawlessly combines a rich history and historic charm with all of the modern conveniences one would expect from a four-diamond hotel property. The Omni Bedford Springs Resort & Spa offers unparalleled service and amenities to thousands of travelers each year.

Our Omni Bedford Springs Resort & Spa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Bedford Springs Resort & Spa may be your perfect match.

To ensure all guests are greeted and seated in a friendly and courteous manner using appropriate procedures, in accordance with Omni Standards

ESSENTIAL FUNCTIONS:

Assist managers in opening and closing.
• Answering phone calls.
• Seating guests.
• Control heavy volume at Restaurant entrance.
• Knowledge of hotel property.
• Attend to and anticipate guest needs.
• Familiarization with menu.
• Introduce server to guest.
• Greeting guests.
• Knowledge of daily specials.
• Assign guest checks.

HOTEL SPECIFIC FUNCTIONS:

• Call and confirm guest reservations
• Assign seating chart to servers in a fair manner
• Perform Daily Check List
• Know and operate Open Table systems

MARGINAL FUNCTIONS:

• Respond to any reasonable task as assigned by supervisor or manager.
• Assist in other departments as needed
• Attend monthly departmental meetings

TOOLS/EQUIPMENT:

Computer and printer, telephone, pen/pencil, photo-copying machine,

File folders, filing cabinet, facsimile machine

• High school student or equivalent
• One-year restaurant experience.
• Good customer service skills.
• Pleasant personality.
• Ramp certification required.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.