Director, Campus Operations

• Job Type: Officer of Administration
• Regular/Temporary: Regular
• Hours Per Week: 35
• Salary Range: $190,000 - $190,000

Position Summary

The Mission of the Columbia University Department of Public Safety is to enhance the quality of life for the Columbia community by maintaining a secure and open environment where the safety of all is balanced with the rights of the individual. The Department strives to accomplish its mission while adhering to its core values of Pride, Professionalism, and Service.

The Director provides planning, programming, operations, delivery of services, advice and counsel in all areas related to Public Safety. They will direct the planning, infrastructure, quality improvement, marketing and productivity of all Public Safety operational personnel. The director provides personnel with a clear operational understanding of working in a Public Safety environment in a higher education culture. Reporting to the Public Safety Executive Director of Operations and Investigations, the Director is responsible for all aspects of administration of the day-to-day operations at the Columbia University Morningside campus.

Responsibilities

• Responsible for all aspects of the administration of the day-to-day operations at Morningside campus.
• Lead a senior team of professionals consisting of a Captain of Patrol, 3 Lieutenants, 25 Sergeants; 84 unionized uniformed security officers, and approximately 200 uniformed contract security guards assigned to various locations on and around the campus.
• Provide planning, programming, operations, delivery of services, advice, and counsel in all areas related to Public Safety.
• Directs the planning, infrastructure, quality improvement, marketing, and productivity of Public Safety personnel.
• Provides personnel with a clear operational understanding of working in a Public Safety environment in a higher education culture.
• Responsible for meeting with administrators throughout the campus, including Academic and Administrative Staff and Faculty, and CU Facilities personnel to develop, update, and provide oversight and implementation of daily security needs, special long-term needs due to unusual events or construction
• Work closely with other department heads to plan for short-term needs for special events including visits by high-profile lecturers and visiting dignitaries.
• Serves as liaison with Federal, State, and Local Law Enforcement agencies to coordinate plans and coverage for special events on campus and to address normal operating needs.
• Serves as a key member on various University Committees.
• Oversees the administering of the TWU Collective Bargaining Agreement for Security Officers, including monitoring attendance and overtime and making recommendations to the Executive Director regarding staffing assignments for officers and supervisors.
• Conducts investigations into reports of misconduct by security personnel, including complaints regarding service, and administers appropriate responses including discipline.
• Participates in the process of hiring, evaluating, and training security personnel, and makes recommendations for promotion.
• Conducts information sessions on security awareness.
• Performing other duties and special projects as assigned.

Minimum Qualifications

• Bachelor's degree required.
• A minimum of 8-10 years of progressively responsible leadership experience within a security, public safety, or law enforcement organization is required.
• Must have a valid driver's license.
• Experience working in higher education security/public safety is strongly desired.
• The ideal candidate will also have supervisory experience in a unionized environment; an ability to articulate a comprehensive knowledge of the issues, trends, and best practices in campus safety and security; demonstrated skill in developing and sustaining collaborative and culturally inclusive relationships; an ability to develop and implement organizational vision, strategy, and goals with and for students, staff, and key stakeholders; and expert skills in interpersonal communication and relationship building.
• The ability to perform in a high pressured, fast-paced environment, with proven skills in a variety of competencies including strategic planning, organizational analysis, and process development is highly desirable.
• Possess the ability to work effectively, tactfully, and equitably with a broad constituency of students, faculty, and staff in a University setting and work with changing priorities, manage myriad programs and events simultaneously and independently, exercise initiative, and use discretion.
• Must be able to engage in strenuous physical activity, including walking, climbing stairs, carrying equipment and supplies, including boxes, and packages over 25 pounds, as well as standing or sitting for long periods of time.
• Must also be willing and able to perform duty in inclement weather conditions.
• The Department of Public Safety is a 24-hour, 7-day-a-week operation, therefore must also be willing and able to perform duty on weekends, late evenings, and early mornings as directed.

Preferred Qualifications

• An advanced degree is preferred but not required.
• Excellent computer skills, including knowledge of Microsoft Office suite. PeopleSoft and Kronos experience is a plus.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.