New

Home Equity Servicing Clerk

Valley National Bank
$36,000.00-$60,000.00
United States, New Jersey, Wayne
1720 New Jersey 23 (Show on map)
Mar 03, 2025
The Home Equity Servicing Clerk position is responsible for servicing of home equity loans and credit lines. 40 Responsibilities include, but are not limited to: Book new Home Equity loans and lines to the Miser system. Review loan documentation (Note/Mortgage/CD/Riders/etc.) to ensure accuracy and acceptability. Prepare mortgages for recording to be filed with the county of record and follow up on non-recorded mortgages. Provides customer service to Home Equity customers by telephone and email. Order home equity advance checks to be issued to HELOC customers. Respond to payoff request, prepare payoff letters and process payoff checks. Prepare mortgages for cancellation within prescribed time frames. Prepare legal documents to process Subordination Agreements. Pull closed files and send closed letter to customer. Review advance checks and research for possible fraud. Required Skills: Strong verbal and written communication skills. Basic PC skills including general understanding of databases and Microsoft Word/Excel. Strong attention to detail. Ability to review loan documentation for completeness and accuracy. Ability to handle multiple tasks simultaneously. Required Experience: High School Diploma and a minimum of 3 years of clerical and customer service experience. Prior experience in mortgage and home equity loan servicing preferred. Exact compensation may vary based on skills, experience, and location. $36,000.00 $60,000.00