Quality and Risk Intern

Job Title: Quality and Risk Intern

Job Code: 1079

Department: Quality

Reporting Relationship: Director of Quality and Risk

Mary Free Bed Summary

Mission Statement

Restoring hope and freedom through rehabilitation.

Summary:

Provides support to the Quality and Risk Team on daily tasks and projects, which will give the intern gainful experience in the Hospital Administration and Quality Improvement and Risk Management fields.

*Focus on Patient Care.A selfless drive to serve and heal connects all MFB employees.

*Clinical Variety and Challenge.An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities.

*Family Culture.We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization.

*Trust in Each Other.Each employee knows that his/her co-workers can be trusted to make the right decision for our family, patients, staff and community.

*A Proud Tradition. Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride.

Internship Type: This is an unpaid internship with variable hours and a variety of learning opportunities.

Essential Intern functions:The Quality and Risk internship will be tailored to match the intern's skills and help in developing new skills in the hospital administration field. A sampling of job assignments and projects are listed below. The intern may work in all of these areas or just a few.

• Quality Improvement Science using PDSA, RCA and other improvement tools
• Risk mitigation
• Regulatory and accreditation compliance
• Multi disciplinary committee structures
• Exposure to the Board appointed oversight committee of Quality improvement and Risk Management
• Institutional Review Board process and compliance
• Standardization of care across the network
• Data entry, mining and analysis
• Evaluation of performance in key metrics
• Education of Quality and Risk principles

Essential Intern Qualifications (Knowledge, Education, and Training Requirements):

• Completed course work in Business field with an emphasis in the healthcare field. Student should be a junior or senior level student at an accredited business college.
• Proficiency with Microsoft Office, including Word, Excel and Outlook.
• Proven ability to create graphs, forms and databases and summarize results.
• Internet and web experience.
• Competent language, spelling, and grammar skills with the ability to proof business documents.
• The ability to demonstrate initiative and responsibility, perform multiple tasks, attend to detail, meet deadlines, adapt quickly to changes, and respond well to feedback.
• Good interpersonal and telephone skills.
• Physical Demands: Able to exert up to 10 pounds of force occasionally (up to 1/3 of the time); able to lift, carry, push, pull, up to 10 pounds occasionally; able to sit for the majority of the time, but may involve brief periods of time involving walking or standing; able to use keyboard frequently (1/3 to 2/3 of the time).

Customer Service Responsibilities:

Demonstrates excellent customer service behaviors consistent with organizational and departmental standards. Consistently promotes teamwork and direct communication with co-workers. Deals discretely and sensitively with confidential information.

Diversity and Inclusion:

Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect.

Reporting Relationship:

Director of Quality and Risk

Work Schedule

20- 40 hours per week for a 12-16 week period. Actual hours and duration of internship will be determined at the time of position being awarded.

This is a 12 week unpaid internship. The internship focus is on providing education and on-the-job training, and not actual employment. This training is considered a benefit for the intern, not Mary Free Bed Rehabilitation Hospital. The intern position is not a replacement for regular staff and the intern should not expect to be entitled to a job once training is complete. A monthly stipend may be offered and is intended to cover basic needs, such as lodging, meals and transportation.

• This internship will promote learning for specific learning goals related to managing risk in health care administration as noted in intern essential functions above.
• All Interns are supervised.
• Interns are required to work a certain number of hours but intern supervisor will work with each intern to be sure the hours do not conflict with academic participation in classes.
• Each Intern will receive a formal evaluation midway and at end of internship time period in relation to each interns specific learning goals.
• Mary Free Bed may work with each interns academic institution to determine academic credit that can be earned, but that is not a requirement. Mary Free Bed Rehabilitation Hospital reserves the right determine that requirements for complying with academic requirements for internship credit are beyond what the supervisor or department can reasonably provide.
• All interns are expected to follow all policies and procedures of Mary Free Bed Rehabilitation Hospital. Failure to follow Mary Free Bed Rehabilitation Hospital policies and procedures can lead to disciplinary action up to and including termination of the internship. If an intern is terminated the stipend may be reduced by proration to the date of termination.

If you require a reasonable accommodation to perform the essential functions of this position, you must request accommodation in writing, within 182 days after you know or should know of the need for accommodation.