Requisition #:16260
Our Mission: Powering Innovation That Drives Human Advancement
When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys.
Innovate With Ansys, Power Your Career.
Summary / Role Purpose
Join the Ansys Customer Excellence teamand partner with our customers to engineerwhat'sahead, solve their real-world engineering problems, deploy Ansys software in their design workflows, and grow Ansys' business. As a hands-on expert in Ansys products, you will use advanced-level engineering knowledge to provide technical pre-sales support, perform professional services, and help translate customer requirements into exciting new product features. You will be working within multi-disciplinary teams to advance your knowledge, experience, and business impact.
Key Duties and Responsibilities
- Apply engineering expertise and knowledge of electromagnetics to provide exceptional technical support to customers, ensuring high-quality, timely customer service that results in improved customer satisfaction and productivity.
- Take ownership of customer problems, proactively engage with selected accounts to provide comprehensive electromagnetic solutions. Contribute to all technical activities throughout the sales opportunity lifecycle, interact with customers to understand their product design needs and engineering design workflows and articulate Ansys' value proposition.
- Provide intermediate and/or advanced training classes. Scope and deliver professional services for projects which may include collaborative work with other application engineers in the same or different disciplines.
- Gather customer requirements to support the improvement of Ansys software and collaborate with the Ansys product development teams to translate customer requirements into new product capabilities. Test new releases on industrial problems.
- Participates in internal corporate initiatives to share knowledge and to create best practices, both within and outside of the disciplines.
- Ability to travel up to 25% of time.
Minimum Education/Certification Requirements and Experience
- Master's degree in electrical engineering with the emphasis on high-frequency electromagnetics or other technical discipline
- A minimum of 3 years of experience in an engineering software environment
- Demonstrated use of relevant ANSYS software or knowledge of other commercial CAE, CAD, EDA software packages
- Strong interpersonal and communication skills, with the ability to facilitate and conduct webinars and presentations to customers
- Ability to interact effectively with senior business managers and C-level executives
- Demonstrated skills in writing and presenting in fluent English
- Logical problem-solving approach and the ability to clearly communicate the situation and proposed solution to the customer
- Projects a professional image and strong business acumen during customer interactions
- Possesses a sense of urgency, strong organizational and follow up skills
- Demonstrated working knowledge and previous usage of ANSYS HFSS, ANSYS SIwave, ANSYS Q3D Extractor or other simulation software involving real world, industry level applications
- Experienced with signal and power integrity simulation analysis including cross-talk analysis, transmission line impedance simulations, bathtub curves, eye diagram analysis, peak distortion analyst, TDR/TDT, power delivery networks and power plane decoupling analysis
- Good knowledge of circuit level and timing analysis of most common signal integrity applications and compliance standards
- Knowledgeable with package, printed circuit boards and connector design processes and EDA Tools
- Fundamental knowledge of high frequency, microwave and antenna concepts including S-parameters, wave propagation, antenna radiation patterns and scattering analysis
Preferred Qualifications and Skills
- Preferred education and years of professional experience in an engineering environment: MS+6 or PhD+3.
- 5 years of experience in application engineering, customer support, or consulting services type customer facing roles using engineering software.
- Demonstratedability to understand business requirements and translate theseintoanexecution planthat delivers value and meets business goals.
- Ability to interact effectively with senior business managers and C-level executives.
At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement.
Our Commitments:
- Amaze with innovative products and solutions
- Make ourcustomers incredibly successful
- Act with integrity
- Ensure employees thrive and shareholders prosper
Our Values:
- Adaptability: Be open, welcome what's next
- Courage: Be courageous, move forward passionately
- Generosity: Be generous, share, listen, serve
- Authenticity: Be you, make us stronger
Our Actions:
- We commit to audacious goals
- We work seamlessly as a team
- We demonstrate mastery
- We deliver outstanding results
INCLUSION IS AT OUR CORE
We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive.
WELCOME WHAT'S NEXT IN YOUR CAREER AT ANSYS
At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high - met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost.
At Ansys, it's about the learning, the discovery, and the collaboration. It's about the "what's next" as much as the "mission accomplished." And it's about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics.
CREATING A PLACE WE'RE PROUD TO BE
Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek's Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America's Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (Belgium, China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.).
For more information, please visit us at www.ansys.com
Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.
Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.
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