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About the Role The Client Executive Manager will lead their team of professionals towards achieving retention and upsell targets within Tax & Accounting Small-Mid segment. The CE Manager will direct their team by focusing on priority touchpoints, leveraging sales enablement tools, and sales process, to generate opportunities to facilitate conversations that reinforce the value of current TR solutions and recommend additional resources that help solve our customer's problems. In this opportunity as Client Executive Manager, you will:
Maximize total renewals and new sales growth by promoting the sale of industry leading research, tax compliance, accounting & audit, and advisory products Recruit, coach and develop an effective team of sales professionals capable of delivering retention targets, new sales quotas, key product sales. Direct sales professionals on retention management and forecasting. Direct and inspect use of technology - enablement tools, and CRM compliance. Work with Marketing on campaigns, incentives and promotions and ensure focus toward attainment of channel / department goals and objectives. Partner with sales leadership to ensure alignment with retention and sales objectives as well as departmental ownership of talent development. Monitor performance through call monitoring, personal interaction, activity review and other measures to ensure customers are receiving prompt, courteous and efficient service. Collaborate and partner with sales support channels; Marketing, Field Sales, Finance, Human Resources etc; to enable maximum opportunity to successfully attain goals. Proactively identify and respond to issues in the department that affect teamwork and goal attainment. Provide innovative and creative solutions, in addition to leveraging peers, in the resolution process. Counsel and provide guidance towards employee relations situations and performance management concerns. Conduct annual performance and salary reviews. Work with organizations throughout Thomson Reuters to ensure customer accounts are handled efficiently and accurately and customer issues are resolved in a timely manner. Maintain a working knowledge of company products, special sales programs and marketing efforts within the sales division. Builds rapport and relationships with internal and external customers through prompt, courteous, efficient, and professional service. Identifies gaps and other opportunities to improve sales attainment capabilities. Adhere to ethical standards contained in the Thomson Reuters Code of Conduct while servicing customers and meeting department goals. Assumes other responsibilities as required or requested by Leadership.
Core Leadership Values: Commitment to People
Creates an environment to attract the best and brightest people Retains the right people through coaching, development and personal growth Recognizes behaviors and contributions Embraces change and diverse perspectives. Serve as a model of behavioral change, influencing others to purse self-discovery and self-development Takes ownership and accountability, commit to outcomes
Customer First
Displays a deep understanding of our customers, applies knowledge of business and market dynamics to provide value-add solutions and services Delivering Results: Drives change, innovation and accountability by executing on goals and initiatives Able to understand when and where to make adjustments to business operations in order to meet objectives
Collaboration
Builds constructive relationships across the organization with key business partners - including channel teammates, Segment, NPD, HR and Finance - to drive the business forward
About You
B.S. in business or related area and/or like work experience desired. MBA or CPA License Preferred. 5+ years experience with successful sales in Business to Business marketplace Sales management experience, preferably in the tax and accounting market Experience with Coaching Sales Process, product training and professional development Telemarketing or consultative sales related experience strongly preferred Proven record of successful sales performance a plus Ambitious self-starter with high energy and motivation Exceptional oral communication and relationship building skills Excellent organizational skills Ability to interact effectively with a professional client base and convey a professional demeanor during all customer exchanges Ability to adapt to change Computer proficiency in Microsoft office and technology aptitude for internal
#LI-DM1 What's in it For You? Join us to inform the way forward with the latest AI solutions and address real-world challenges in legal, tax, compliance, and news. Backed by our commitment to continuous learning and market-leading benefits, you'll be prepared to grow, lead, and thrive in an AI-enabled future. This includes:
Industry-Leading Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Flexibility & Work-Life Balance:Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, and hybrid model, empowering employees to achieve a better work-life balance. Career Development and Growth:By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Culture: Globally recognized and award-winning reputation for inclusion, innovation, and customer-focus. Our eleven business resource groups nurture our culture of belonging across the diverse backgrounds and experiences represented across our global footprint. Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.
Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations.
For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $112,700 - $209,300.
This is inclusive of both base pay and any target sales incentive.
Pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.
Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. Accessibility As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. Protect yourself from fraudulent job postings click here to know more. More information about Thomson Reuters can be found on https://thomsonreuters.com.
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Thomson Reuters
life insurance, parental leave, paid time off, paid holidays, tuition reimbursement, 401(k)
Mar 05, 2025