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Department Support Assistant III - Utilization Review

NorthShore University HealthSystem
paid time off, tuition reimbursement
United States, Illinois, Naperville
Mar 05, 2025

Position Highlights:

  • Position: Department Support Assistant III - Utilization Review Department
  • Hourly Pay Range: $18.20-31.62. The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
  • Location: Elmhurst Hospital & Edward Hospital - will work between both locations
  • Full Time: 40 hours a week
  • Hours: Monday-Friday, 8am-4:30pm with Saturday rotations

What you will do:

  • Utilizes Microsoft Office software to type memos, correspondence, reports and various routine forms usually from rough draft or handwritten notes and makes changes in grammar, punctuation or spelling as needed. Organizes workload to comply with deadlines and priorities established by management.

  • Receives and screens visitors and telephone calls and notifies appropriate personnel or records messages. Responds to general inquiries concerning department activities in accordance with established policies and procedures.
  • Establishes and maintains department record keeping and filing systems including records related to department personnel, payroll, attendance, work and purchase orders, and so forth.
  • Maintains department calendar and/or calendar of assigned staff. Schedules meetings, appointments, and/or patient tests and prepares related materials, records, and documents. Makes routine travel or meeting arrangements, as necessary.
  • Opens, sorts, and distributes department mail.
  • Posts information to records and logs and prepares recurring reports of department activity. In doing so, collects data from various sources, verifies accuracy of same, calculates and/or summarizes data, and types tables and/or reports.
  • Performs related general duties such as monitoring and ordering standard office supplies, collating and assembling documents, accepting and delivering interdepartmental correspondence, and so forth.
  • May perform department specific duties as directed such as:
    • Coordinating class education classes such as dates, registrations and fee collection.
    • Collecting, verifying department payroll.
    • Typing and recording test results

What you will need:

Required Education, Experience and/or Skill:

  • A minimum of two years of previous administrative support experience
  • Proficiency in Microsoft Office software including Outlook, Word, Excel and PowerPoint.

Preferred Education, Experience and/or Skill:

  • High School Diploma or GED
  • Some secretarial school and/or certification

Summary:

Under general supervision and according to detailed instructions, performs general administrative support duties including typing routine correspondence, memoranda, and reports using computer software. Uses discretion and judgment when answering routine inquiries, screening visitors, and making necessary grammatical or spelling changes in correspondence. Establishes and maintains files, distributes mail and organizes workload to meet established priorities. Work is frequently reviewed by department management. The following are general characteristics of this job, although duties may vary by assigned department.

Benefits:

  • Premium pay for eligible employees
  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, Pet and Vision options
  • Tuition Reimbursement
  • Free Parking
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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