Sr IT Project Manager

About Gartner IT:

Join a world-class team of skilled engineers who build creative technology solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.

About the role:

Gartner is looking for a well-rounded IT Sr. Project Manager to provide project/program leadership for the delivery of Technology services to Gartner Conferences. The Sr. Project Manager oversees Conference Technology delivery within the Americas / APAC region, coordinates the delivery of priority conferences, and drives readiness and execution process adoption and improvement across all service teams. This person will closely engage with Conference Business partners and provide operational transparency to senior leadership.

This role is accountable for the quality of the results, benefits realization, end user satisfaction and timely delivery, ensuring that projects are planned and executed in a manner consistent with company strategy, commitments, goals, and standards. In this role you will be required to manage and collaborate with geographically dispersed teams. The candidate should have experience running projects in an Agile environment.

Sr. IT Project Manager will be expected to travel ~10-15% per year.

What you will do:

Responsible for the oversight and management of global technology-based Project Portfolio in support of Gartner Conference Technology operations and initiatives. Accountable for fostering an environment of collaboration and high impact results.

• Coordinate overall technology delivery to Gartner Conferences within the Americas / APAC region.
• Conduct operational readiness routines, coordinating a team of project managers and engineers in adherence with established readiness runbooks and processes
• Manage conference technology business requirements and ensure regional conference staffing levels are in line with needs
• Identify, escalate and work to mitigate conference delivery risks
• Engage with Conference Business leads on readiness, execution and risk topics - including incident management onsite during conferences
• Partner with Technical leadership to provide executive-level and cross-team updates to stakeholders.

• Hold Conference retrospectives, identifying and driving forward actions to continually improve operations
• Monitor conference delivery metrics trends, analyzing root cause of issues and developing plans to improve; consistently evaluate performance through key performance indicators
• Partner closely with teammates to design improvements to current-state processes based rooted in "on the ground" operational experience
• Foster a positive working culture with a "one team" mindset, supporting teammates through challenges and providing leadership through change
• Guide teams in their adoption of Agile methodologies and processes

What you will need:

Strong IT professional with 8+ years of experience in project and/or program management. The candidate should have strong qualitative and quantitative problem-solving skills along with high ownership and accountability.

Must have:

• 5+ years of experience in working with IT Development and/or IT Infrastructure teams in a project management capacity.
• Strong project leadership skillset; experience with Agile and Waterfall methodologies
• Demonstrated team leadership skills - communication, collaboration, people management & influencing - experience working with matrixed teams, management & executives in a dynamic, growth environment.
• Ability to work in a fast-paced environment with tight deadlines and multiple project deliverables

• Client-first mindset - ability to understand, influence and manage the expectations of clients, team members, management and external groups

Who you are:

• Four-year degree (Computer Science, Business, or related functional field) and/or equivalent combination of education or work experience
• Broad picture thinker - ability to balance project execution with portfolio-level management activities
• Proactive self-starter excited by solving challenges who takes end-to-end ownership of problems
• Critical thinker, with ability to learn beyond formal training; strong aptitude for delivering quality products
• Excellent communicator, both written and verbal, to all levels of the organization
• Comfortable with change and demonstrates a no-limits mindset

Don't meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles.

What you will get:

• Competitive Compensation Package
• Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!
• 20+ PTO days plus holidays and floating holidays in your first year
• Extensive Medical, Dental and Vision plans
• Hybrid environment with flexibility, remote work
• Parental leave
• Gartner Gives Charity Match
• Employee Assistance Program (EAP)
• Employee Stock Purchase Plan
• Health and wellness related allowance programs
• 401K with corporate match, immediate vesting
• Collaborative, team-oriented culture that embraces diversity
• Professional development and unlimited growth opportunities

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

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