Program Manager

McLane is one of the largest and most stable supply chain services leaders in the United States. We've been at the forefront of delivering retail and restaurant solutions for convenience stores, mass merchants, drug stores, and chain restaurants for over 125 years. Our vision is to be an agile, innovative, and unified supply chain partner that delivers a superior customer experience, improves the lives of our teammates and community, and produces best-in-class returns.

The Program Manager is responsible to manage through supply disruptions and shortages of critical items to minimize the impact. Ensure adequate inventory of all new or promotional products is on hand in all locations to support the marketing efforts of our customers. Manage sell-through of inventory to limit financial exposure associated with obsolescence. Communicate within the organization, with customers and suppliers regarding promotional efforts or activity needed to successfully support the initiative. The purchase of promotional stocks has significant implications within the business. Dollar expenditures are routinely seven figures. Purchasing decisions impact division capacity and manpower planning as well as inbound freight. Failure to properly execute will result in losses for involved customers and badly tarnish the image of McLane. Repeated failures could lead to loss of the account.

The Program Manager is a hybrid position which will require the candidate to report and work from the office a minimum of 4 days a week, or as needed. Therefore, interested candidates should be within a 50-minute radius from the Rocky Mount, NC office.

Benefits you can count on:

• This role is also eligible to participate in the annual incentive plan.
• Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance
• Paid holidays, earn vacation time, and sick leave accrual from day one.
• 401(k) Profit Sharing Plan after 90 days.
• Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!

Essential Job Functions:
Other duties may be assigned. A teammate in this position must have the ability to:

• Work with chain on promotions and menu changes. Ensure information provided is accurate and sufficient to support the planned activity. Identify and discuss potential risks and issues. Review and monitor new item and/or new vendor set up requests for reasonableness and accuracy of data.
• Analyze and load promotional forecast data into purchasing system. Work with concept to address concerns with the forecast or promotional inventory build. Provide solutions to meet tight deadlines.
• Purchase or monitor the purchase of all items across all divisions in support of chain promotional efforts.
• Monitor the build-up and sell-through of inventory to ensure against inventory obsolescence.
• Work with suppliers to address fulfillment issues and raise concerns related to product supply chain issues such as packaging or handling requirements. Elevate issues to management and/or concept purchasing as required to ensure supply and product integrity.
• Communicate to all affected parties the timing and special circumstances associated with promotions, new items, item replacements, limited time offers, toy items etc. Interactions will include Chain personnel, Franchisees, Distribution Centers, Pricing, Logistics, Accounting, IT and others.
• Coordinate and monitor auto-shipments, restrictions or allocations to support chain or manage tight supplies.
• Work with C.O.M. Team to ensure accuracy of customer order guides
• Provide supply chain expertise. Participate in chain and/or concept purchasing group conference calls and business reviews, conferences, summits, etc.
• Determine franchise- and store-level participation in promotions and special product offerings. Obtain documentation and maintain compliance with AIP requests.
• Work with chain or brand customers/franchisees to address slow-moving and obsolete inventory.
• Work with chain to ensure shelf life matrices are constructed in a manner that allows efficient purchasing and minimizes spoilage.
• Understand McLane Foodservice and chain quality/food safety requirements as they relate to inbound freight, product storage and recalls/withdrawals. Work with chain QA, DC and other parties to help resolve issues with inbound or received product.
• Responsible for billing and collection of funds due resulting from inventory transfers, storage fees, product recalls, vendor shipping errors etc.
• Manage special projects related to chains, inventory or other business needs involving supply chain.

Minimum Qualifications & Requirements:
A teammate in this position must have:

• Bachelor's degree in supply chain, business or related field is preferred.
• Have 3 years purchasing experience in a high volume, high inventory turn environment is preferred.
• Strong communication and interpersonal skills.
• Demonstrated analytical skills with strong attention to detail.
• Balanced judgment and prioritization skills when confronted with competing objectives.
• Strong computer literacy with demonstrated ability in working with spreadsheets.
• Prior foodservice industry experience in procurement, operations or sales.

Working Conditions:

• The work conditions are primarily in an office environment.

Candidates may be subject to a background check and drug screen, in accordance with applicable laws.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.