Case Manager

University of Wisconsin Madison
$60,000 ANNUAL (12 months)
paid time off, remote work
United States, Wisconsin, Madison
21 North Park Street (Show on map)
Mar 07, 2025
Job Summary: The Office of Compliance advances compliance with applicable laws and policies at the University of Wisconsin-Madison. We collaborate with University partners to minimize compliance risk and promote ethical conduct throughout the University. Compliance is a shared responsibility, with every member of the University understanding their responsibilities and being accountable for their actions. In response to the new digital accessibility regulations under the Americans with Disabilities Act, increased Title VI enforcement, and other related federal compliance mandates, the Office of Compliance is conducting a search for a Case Manager to support new compliance functions. Reporting to the Lead Case Manager, the Case Manager is responsible for monitoring incoming reports of protected class discrimination and harassment, including sexual harassment and sexual violence, and other complaints. The Case Manager makes initial contact with potential complainants and provides them with relevant resources, reporting information and protective measures when requested. The Case Manager also works to provide necessary accommodations, explains policies and procedures, and is a point of contact during formal investigations. Responsibilities: Monitors incoming reports of protected class discrimination and harassment, including sexual harassment and sexual violence. Makes initial contact with potential complainants and provides them with relevant resources, reporting information and protective measures when requested. Works to provide necessary accommodations, explains policies and procedures, and is a point of contact during formal investigations. 35% Serves as a primary resource and referral for students, employees, and guests who have experienced discrimination and/or harassment based on a protected class 35% Provides academic/workplace accommodations and/or protective measures when appropriate, including collaborating and consulting with appropriate campus partners regarding appropriate implementation 10% Coordinates referrals to and from various campus partners 10% Records all contacts and communication properly in relevant database(s) 10% Participates in trainings and activities designed to raise awareness of related resources and policies Institutional Statement on Diversity: Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world. For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion Education: Preferred Bachelor's Degree Required H.S. Diploma Qualifications: Required Qualifications: - Two years' work experience providing support services to diverse populations in an advocacy, outreach, education, or case management setting. Experience in an internship or student employment position may meet qualifications based on relevance and degree of responsibility. - Demonstrated ability to sensitively interact with and provide accurate process information and referral services to a diverse population, in individual settings as well as to larger groups for training purposes. - Experience proficiently utilizing electronic case management systems, as well as basic proficiency with Microsoft Word, Excel, and Outlook. Preferred Qualifications: - Experience coordinating resources within a large institution and/or across a larger community agency or agencies. - Experience working with individuals dealing with stressful or traumatic life events. - Demonstrated experience working with sensitive and/or confidential information with sensitivity, discretion, tact, and professionalism. - Knowledge of discrimination and harassment and/or sexual misconduct (Title IX) policies in a university or educational setting. Work Type: Full Time: 100% This is primarily an in-person position with a limited amount of remote work available. Appointment Type, Duration: Ongoing/Renewable Salary: Minimum $60,000 ANNUAL (12 months) Depending on Qualifications This position offers a comprehensive benefits package, including generous paid time off, competitively priced insurance plans, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. Learn more at https://hr.wisc.edu/benefits/. Additional Information: The successful candidate will be responsible for ensuring eligibility for employment in the United States on or before the first day of employment. University sponsorship of an employment visa is not available for this position. How to Apply: Click the 'Apply Now' button above to begin. After creating a UW Jobs profile, you will be asked to upload a cover letter and resume. Your application materials should demonstrate how your knowledge, skills, and experience align with the qualifications listed in the job posting. Contact: Kory Breuer kory.breuer@wisc.edu Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information. Official Title: Title IX Case Manager(CP087) Department(s): A02-GENERAL SERVICES/OFFICE OF LEGAL SERVICES/COMPLIANCE Employment Class: Academic Staff-Renewable Job Number: 312378-AS The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/ Employment may require a criminal background check. It may also require you and your references to answer questions regarding sexual violence and sexual harassment. The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.