Director of Service Operations
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![]() United States, North Dakota, Fargo | |
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Description
This individual will lead and develop world-class service support teams and processes to ensure our field service teams have the resources and support needed to provide customers with an exceptional experience when doing business with RDO Equipment Co. This role will collaborate closely with Aftermarket Field Teams to develop centralized support for our service department teams, provide insights for improvement, evaluate and ensure processes are efficient and effective, review and help develop business systems, implement company initiatives, and provide support that enhances the customer experience. Specific Duties Include:
Job Requirements:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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