Supplier Quality Coordinator |Fort Worth, TX

Our growing business is in need of a Supplier Quality Coordinator at our Corporate location in Fort Worth, TX. Our Supplier Quality Coordinator is accountable for coordinating the return of non-conforming material, the request of Failure Analysis or Corrective Action and obtaining credit from the manufacturer for non-conforming material. This role has the Material Review Board (MRB) authority to disposition non-conforming product in conjunction with the technical expertise and approval of the relevant supplier. This position communicates across several departments internally as well as externally to our supplier partners.

Headquartered in Fort Worth, TX, TTI, Inc. is the world's leading authorized distributor of passive, connector, electromechanical, and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global organization!

Our Supplier Quality Coordinators:

• Receive and vet notification of non-conformances from the field.
• Coordinate with Sales to validate the reported non-conformance including coaching the sales team on the appropriate data points to capture by failure mode.
• Organize reported information into clear, descriptive, valuable problem statements for use by the manufacturer and the Corrective Action team.
• Develop professional relationships internally across RMA, Finance, Sales & Quality Department and externally with manufacturer representatives to facilitate friendly and efficient communications and resolutions.
• Gather, communicate and request return authorizations from manufacturers including all the relevant information required for authorizations.
• Use return authorizations to request credit and disposition non-conforming material.
• Disposition of suspect non-conforming product returned by the customer or quarantined as the result of a suspect non-conformance. Determine disposition in accordance with the consultation of the manufacturer. In rare cases, the disposition to scrap will be made unilaterally.
• Work with RMA personnel to resolve issues with customer returns for defective materials and facilitate rapid and effective returns to suppliers. Address customer discrepancies with supplier requiring a high level of professionalism and coordination across the supply chain.
• Coordinate and communicate return authorizations from the manufacturers, debit memos, and internal quality documentation in order to clear parts from controlled nonconforming area (RMA).
• Assist with executing process improvements to reduce the turn-around time of RMA's.
• Maintain and track reported non-conformance, expected customer returns, pending manufacturer return authorizations and open pending dispositions.
• Document department work instructions and/or processes.
• Additional duties as assigned.

Education and Experience Required:

• High School Diploma or General Education Degree (GED) is required.
• One to three years of applicable work experience (i.e. working in a fast paced, multi-tasking environment requiring ongoing problem solving/analytical skills) required.
• Experience in Quality or Procurement process is preferred.

What we look for:

• Working knowledge of Microsoft Office Suite; intermediate knowledge of Word and Excel preferred.
• Ability to type 40 words per minute.
• Good verbal and written English language skills.
• Detail oriented with strong quality and productivity orientation.
• Dependable, flexible and focused work approach.
• Demonstrated positive attitude, teamwork and collaboration.
• Basic math skills.
• Ability to read, comprehend and interpret written work instructions, engineering drawings and customer specifications.
• Interact effectively with individuals at various levels and departments within and outside of the organization.
• Arrive on-time to work scheduled hours and complete assigned tasks.

Please note that we do not offer relocation assistance for this position. Candidates must be local or willing to relocate at their own expense.

Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered.

This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at any time at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.

What we offer our team members:

• A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts.
• Educational Assistance (Tuition Reimbursement).
• Ongoing training throughout your employment with opportunities to participate in professional and personal development programs.
• A strong focus on giving back to our communities through philanthropic opportunities.

Want to learn more? Visit us at Working at TTI, Inc.

This position requires the use of information or access to hardware that is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. Person as a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee.

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We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program.