Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.
Bay Cove Human Services is committed to ensuring the representation and participation of candidates from diverse backgrounds and experiences. We encourage all qualified individuals, particularly those from historically marginalized groups, to apply.
Job Summary:
The Floating Safety Monitor flexibly meets short-term needs due to the absence of regular staff and/or unexpected occurrences, promoting a safe and inclusive environment. In support of the Bay Cove mission, the monitor acts to provide a welcoming environment, while assisting staff and visitors to address their needs safely and efficiently.
This is a non-exempt position.
Essential Functions of the Position:
Flexibly respond to temporary needs for coverage in one of Bay Cove's many physical locations as directed by the supervisor
Actively greet those entering Bay Cove sites, enhancing their feelings of welcomeness and safety
Assist those in agency settings to easily locate and arrive at their intended destinations
Maintain awareness that those who access Bay Cove sites have a legitimate reason for doing so
Move throughout and monitor conditions in the locations where services and administrative support are provided, as directed on a regular and frequent basis
Communicate with agency staff regarding routine and emergent activities in the setting in a professional manner and respond promptly and satisfactorily
Document routine and unexpected events in a format provided by the agency
Collaborate with staff to address safety concerns and effectively address them as part of a team
As needed, assist in supporting individuals who would benefit from intervention including de-escalation and other approaches to ensure the safety and wellbeing of all involved
Coordinate with public safety services as needed, assisting them in attending to situations for which their assistance has been requested
Maintain and model professional relationships and boundaries with those receiving services
Serve as a community diplomate and represent Bay Cove Human Services as a good neighbor and responsive community partner
Evening hours may be required as needed
Job Requirements:
High school diploma or GED
Experience working with vulnerable populations
Experience with de-escalation techniques or crisis interventions preferred
Ability to move up to 25 pounds
Specific visual abilities required include close vision and peripheral vision
Regularly required to stand, walk and talk and hear
Occasionally required to sit, stoop, kneel, crouch, or crawl and assist with operating the wheelchair lift.
Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.