Information Specialist (100% Remote)
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![]() United States, North Carolina, Raleigh | |
![]() 500 West Peace Street (Show on map) | |
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Job Title: Information Specialist (100% Remote) Duration: 12+ Months (Potential Extension) Job Description: Accurate and timely registration of adverse event and product quality report from initial receipt to data entry within required timeframes. * Performing Quality Review of external provider's reconciliation tasks for Clinical and Post-marketing (Medical Information, Product Complaints and third-party vendor ) cases. * Clearly and succinctly communicates information to customers verbally and in writing. * Demonstrates a high level of customer service to both internal and external customers. * Utilizes judgment skills to identify issues that impact the workflow. * Uses rigorous logic and methods to solve difficult problems with effective solutions. * Identifies gaps and areas that need improvement and communicates and/or implements recommendations/changes. * Performing tasks outside one's own area of responsibility to help with departmental needs * Effectively prioritizes and manages own time to complete assigned tasks. Candidates must possess 3 to 5 years of experience or application/environment specific knowledge to perform tasks where large quantities of information, data or documents need to be maintained or manipulated in a structured database, filing system or associated reporting/holding format. Experience/Skills: 6 months to 1 year of similar work experience. o Excellent computer and keyboarding skills including Excel, PowerPoint, Word and Outlook (or equivalent email system). o Prior experience and familiarity with computer databases. o Superior attention to detail, quality, accuracy and timelines. o Strong time management and prioritization skills; ability to multi-task. o Strong adaptability to switching tasks to meet business needs. o Strong customer service skills. o Ability to work independently with minimal supervision as well the ability to work collaboratively and effectively within a team. o Fast learner of technical and process skills/knowledge. o Effective verbal and written skills. o Medical terminology knowledge preferred. o Prior experience in a regulatory/medical setting preferred. INTAKE NOTES: What are the top 3-5 skills, experience or education required for this position: 1. Ability to work independently with minimal supervision as well the ability to work collaboratively and effectively within a team 2. Prior experience in a regulatory/medical setting preferred 3. Strong time management and prioritization skills; ability to multi-task. 4. Superior attention to detail, quality, accuracy and timelines |