Drop Installation Technician I

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

The Drop Installation Technician I performs the general labor associated with the installation of fiber optic drop facilities. Work is performed in accordance with state and local regulations in a safe manner.

Due to in-field support and on-call requirements, the individual selected for this position will be required to reside within a 60-minute driving distance from the Appleton, Wisconsin warehouse located at: 2900 N Zuehlke Dr Ste B, Appleton, WI 54911.

This position is eligible for a $1,000 sign-on bonus (paid after 30 days).

This position can be hired at either a Drop Installation Technician I (requisition ID #2025-24543) or a Drop Installation Technician II (requisition ID #2025-24544) level depending on the skills and qualifications of the candidate. Different job postings exist for each of these positions. Please reference each job posting for the minimum qualifications required for each role and submit an application for each level that you are both interested and qualified for.

Perform general construction labor.
• Assist with and perform the transportation of required construction equipment to and from the worksite.
• Assist with and perform the placement of new drop facilities.
• Install and/or sets enclosures (buried and aerial) vaults, pedestals, and handholes.
• Mark/label fiber optic and/or copper facilities.
• Assist with fiber splicing and repairs.
• Perform landscape restoration after project completion.
  Service, cleans, maintains, and repairs equipment.
• Complete all related paperwork.
• Provide assistance to field services technicians, as needed.

Required Qualifications

• Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs.
• Must have and maintain a valid driver's license and remain eligible for DOT requirements.

Other Qualifications

• Must have the ability to obtain a Class A CDL. A current CDL is preferred at hire, but TDS will train and certify eligible associates through its in-house CDL certification program after hire.
• Physical requirements may vary based on company needs: Ability to climb poles, ladders, towers, and other structures as needed. Ability to kneel, dig, lift, and pull.
• Upon hire, must successfully pass all components of the Safety Course curriculum.
• Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer.
• Basic understanding of telecommunication products and services.
• Proven organizational skills and ability to multi-task.
• May require occasional travel.
• Must be willing to work overtime as needed. May be required to work various/swing shifts as business needs dictate.
• Must be able to operate vehicles with manual transmissions.

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Physical Demands and Work Environment

While performing the duties of this job, the associate is regularly required to sit, stand, write and operate a computer keyboard, standard office equipment and telephone. The associate regularly communicates with customers. The associate is frequently required to move about and reach for items. Frequently required to stoop, kneel, crouch, or crawl. May be required to balance or climb. Frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

This position may require working outdoors, in mechanical/equipment rooms, and possible extreme weather conditions. While performing the duties of this job, the associate is regularly exposed to moving mechanical parts and heavy equipment. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more!

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the diversity of our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

Standard: The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.

Sales: The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. With our uncapped commission incentives, you'll have unlimited earning potential!

Set Payrate: The listed pay range reflects the minimum and maximum base compensation for this position. The base pay rate offered is expected to be $X.XX per hour. In addition, certain positions may be eligible for additional forms of compensation, such as bonuses, commissions, or equity awards.