Intake Coordinator (Contract) - Portland or SSF

Roche is a global healthcare group with 94,000 employees in 100 countries, focused on innovation and transforming patients' lives. Genentech Access Solutions, a member of Roche Group, helps patients navigate the insurance process and access medicines, improving their quality of life. Roche values science, technology, innovation, professional development, diversity, and inclusion. The company has a unique culture centered around its people and a vision for greater patient benefit and impact. Join Roche and be part of one of the world's largest biotechnology companies, making a meaningful difference in healthcare.

Your Opportunity:

The Intake Coordinator is a liaison between people and resources, connecting internal and external customers to the necessary information, products, or services. They review data from referral sources, and enroll patient information into the internal ASPS system accurately and timely. They also aid and support multiple cross-portfolio department projects as needed.

The Intake Coordinator is an Individual Contributor and reports to an Access Solutions Supervisor.

Key Accountabilities

• You will demonstrate exceptional dedication to the project by consistently meeting deadlines.

• You will play a crucial role in facilitating team collaboration and ensuring seamless communication.

• You will exhibit strong problem-solving skills, identifying and addressing challenges proactively.

• You will consistently deliver high-quality work that exceeds expectations and contributes to the project's success.

Who you are:

Qualifications:

• Bachelor's degree is preferred.

• 1-2 years of data entry experience required.

• A minimum of 1.5 years in Genentech Access Solutions & Patient Services experience required.

• Prior experience working with Salesforce (including Dashboards/Reports), TalkDesk, and Visual Table is required.

The expected salary range for this position based on the primary location of Portland is $23 per hour. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.

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