New

Business Analyst

TEKsystems
$50.00 - $65.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, North Carolina, Charlotte
Mar 25, 2025
Description This multi-faceted role within Global Information Security (GIS) will support the continued strengthening of Identity and Authentication within Bank of America from communications, rollout and support perspectives. The initial focus is the continual rollout of existing Multi-Factor Authentication (MFA) and Identity Verification authentication requirements and expands to additional MFA features including, but not limited to, new types of Security USB Keys, physical badges, MFA for Desktop, third factor authenticator and additional enhancements to identity verification features. You will work with security engineering teams, product management, Corporate Communications, Global Service Desk and Identity Defense teams to produce required end-user documentation, support rollout of new functionality and aid in troubleshooting. General knowledge of cybersecurity concepts and protocols, such as digital identity, authentication, data encryption, API protocols, cloud security, and security risk management, is desired. The key point is to be able to quickly grasp these concepts as part of fast-paced on-the-job training. The incumbent will be a detail oriented person helping to protect our organization. They will need a hands on understanding of the new features and be able to communicate the steps for adoption and the 'why' around the value proposition in order to aid the rollout. Ability to manage data based on Excel reporting and tickets within an incident management system such as BMC Remedy is required. Communication is vital to success in this role as is the ability to troubleshoot with our customers in a calm manner. Primary Level of Engagement: Works as a team member or across multiple teams, under supervision from a domain expert. Primary Interactions: MFA Support Team Corporate Communications Global Service Desk Team Engineering Teams Identity Defense Skills iam Top Skills Details iam Experience Level Expert Level Pay and Benefits The pay range for this position is $50.00 - $65.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Charlotte,NC. Application Deadline This position is anticipated to close on Apr 4, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.