New

Clinical Services Manager (RN)

Davita Inc.
401(k)
United States, Ohio, Cincinnati
Mar 26, 2025
8280 Montgomery RdSte 300,Cincinnati,Ohio,45236-6101,United States of America Location: Ohio Required RN License in Ohio The Clinical Services Manager develops and leads clinical resources in delivery of quality cost effective care to patients. This position is the clinical leader for their designated market and is responsible for mentoring and coaching assigned teams of Integrated Care Nurses and Care Coordinators ("CC") to achieve performance and outcome expectations, increase skills, and professional development. This position also supports and leads Integrated Care teammates in existing clinical processes. Clinical Outcomes Owns, drives and creates clinical outcomes strategy (in collaboration with the ROM/ROS) Identifies metric-driven clinical opportunities and drives process improvement for individuals and teams (in collaboration with the ROM/ROS). Clinical coach on prioritization, critical thinking, and time management of tasks and responsibilities that align with our model of care and program specific requirements. Clinical Skill Building/Mastery Reinforce care delivery, training materials, educational tools, and policies for teammates (in collaboration with the training team). Assesses effectiveness of care delivery and provides necessary coaching and resources (in collaboration with the ROM/ROS). Policies and Procedures/Safety Reviews escalated REM events. Provides necessary investigation and plan of correction Knows and complies with DaVita policies and procedures in accordance with State and Federal regulations for patient care and services (CMS, HIPAA, OSHA, or other governing agencies); Standards necessary to maintain organizational accreditation (such as NCQA); and, State or Federal regulations of Injury Prevention and Safety Training 10% Coordinates and collaborates on patient care across DaVita IKC and DKC EDUCATION AND EXPERIENCE Current RN license in state of practice (Ohio) Current driver's license with positive driving record required; ability to meet requirements of insurance coverage, required 4 - 6 years relevant experience Bachelors degree Basic computer skills and proficiency in MS Word, Outlook and Excel Demonstrated experience managing to data driven outcomes and process improvement Experience in healthcare performance coaching Current CRP certification Certified Nephrology Nurse (CNN) or Certified Case Manager (CCM) preferred Travel: Up to 75% depending on market Nights/Weekends: May include overnight travel #LI-CM2 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. Salary/ Wage Range Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.