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In this role, you will report to the and will work closely with the Avantor's Lab and Production Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science. Location: Cambridge, MA Shift: 7:30AM to 4PM (Monday - Friday Benefits:
Health and Wellness: Medical, Dental, Vision and Wellness programs Time Off: Paid Time Off (PTO), Company paid holidays, Choice holidays etc. Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance Recognition: Celebrate your peers and earn points to redeem on gifts and products
What we're looking for Education:
Experience:
4-5 years applicable experience in supply chain and customer management Previous experience managing medium-size multi-level teams is required GMP and GLP training a plus Potential to manage Scientific Services Valid Driver's License and reliable transportation Advanced supply chain and inventory knowledge Must be results oriented with a focus on process and controls Ability to self-manage, coach performance and drive change Strong verbal and written communication skills required as the primary contact between internal Avantor teams and external customers. Proficient in troubleshooting
How you will thrive and create an impact Avantor's Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will:
Lead and direct team efforts as well as perform work provided in the SOW related to the customer's requirements. Able to successfully manage and implement process improvement initiatives across multiple departments, both within Avantor and the external customer. Coach and motivate team members to successfully perform job requirements and to meet / exceed goals and objectives. Encourages through mentoring, as well as supporting individual, professional and team growth. Management of open order status reports, customer deliverables, internal processes, metrics and reporting, and SOP/SOW maintenance Provide training and development, as well as manage team capacity to perform required tasks. Perform administrative duties such as associate performance appraisals, succession planning, time card review, vacation scheduling, etc. Create and maintain: SOP's, SLAs and KPI's. Act as a liaison between customer, Avantor services and Avantor Commercial. Ensure GxP Compliance and Good Documentation Practices. Bring value to the customer from personal development in the industry.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.comand let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. For more information about equal employment opportunity protections, please view the Equal Employment Opportunity is THE LAW Poster, EEO is the Law Poster Supplement, and Pay Transparency Non-Discrimination Provision. 3rd Party Non-Solicitation Policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.
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Avantor
flexible benefit account, paid time off, paid holidays, tuition assistance, 401(k)
Mar 26, 2025