Business Unit Quality Director - Fire Suppression Products

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!

What we offer

* Competitive salary and bonus

* Paid vacation/holidays/sick time

* Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one

* Extensive product and on the job/cross training opportunities with outstanding resources

* Encouraging and collaborative team environment

* Dedication to safety through our Zero Harm policy

* JCI Employee discount programs

What you will do

You will lead a global quality organization, Fire Suppression Products. You will provide the overall quality strategy and implementation to ensure technical specifications, product reliability, and internal and external expectations align with relevant standards, regulations, and licenses. Develop and deploy Global/PBU/Regional quality strategies for the assigned business unit, aligned to both global standards and PBU needs, which ensure premier quality performance that provides a competitive advantage for Johnson Controls. Lead efforts to build and sustain quality capability and capacity to deliver the short- and long-term business strategies. Partner with executives and site leaders to install a high-talent quality organization to drive quality across design, supply chain, manufacturing and field installation crafting a 'zero defects' culture and improving JCI's ability to win and grow.

The role will be fully accountable for crafting an inclusive and positive organizational culture while developing a strong bench of leader talent and the pipeline below that is prepared to take on larger assignments is diverse in representation, background/experience and thought.

How you will do it

* Ensure alignment and adoption of a standard Quality Operating System; in collaboration with Business and Enterprise Quality Leadership team, define and prioritize metrics, needs, and investments.
* Provide quality leadership and support for crucial programs by participating in design reviews, ensure appropriate performance to meet expectations of the quality program deliverables, and have representation with the product teams and manufacturing teams.
* Build a culture of systematic problem solving to continuously improve quality performance, driven by the Enterprise Quality Strategy and the Johnson Controls Manufacturing System (JCMS), across all levels of the organization.
* Lead the quality excellence efforts to drive innovation, product development and manufacturing advancements within the PBU.
* Build and implement tools, standards and processes and drive alignment and consistency as needed across the Product businesses.
* In collaboration with the Business leaders, lead the talent agenda for quality around the world, within the regions and across the PBU including job family definition, incentives, qualifications, career path, standards, training, and development programs, KPI's.
* Install a strong quality organization, with a bias for action, across the organization with sole focus on 'zero defects' and improving the customer experience.
* Engage in supplier escalations and apply powerful sense of urgency and problem-solving capabilities. Using Global Quality resources to increase containment, and lower plant impacts
* Build and deploy the quality improvement strategy to reach recognized elite performance in Internal PPM, Supplier PPM, ERI, YRR, Warranty and Cost of Poor Quality.
* Drive the Advanced Product Quality Planning (APQP) process to install strong quality performance, across design, supply chain and manufacturing.
* Work closely with the business leaders in sales and engineering to ensure we understand and continuously exceed customer expectations.
* Lead the Operations Talent Review process for the PBU quality organization, ensuring hi-potential team members are identified and developed and that the sufficient development is available across the complete organization.

What we look for
Required

* Bachelor's degree in engineering and/or operations management, MS/MBA preferred.
* At least 10 years' experience in operations and quality leadership positions.
* Proven history in building strong quality organizations across a multi-site, international environment.
* Strong verbal and written communicator with ability to create vision and successfully deploy a quality system across all levels of the organization.
* A leader that effectively communicates, motivates, and engages people, from the shop floor to senior leadership.
* Ability to lead and drive the APQP process, providing coaching and leadership to all levels of the organization.
* Extended application in Quality tools and problem-solving experience: 8D, RCCA, Quality control methods (DFMEA, PFMEA, Lean Six Sigma, Poke Yoke, Control Plans, Standard Work, Statistical Control methods, Gauge R&R, etc.), and QMS.
* Travel up to 50% - potentially greater for onboarding period

Preferred

* Proven history as a leader in both operations and quality roles.
* Bi-lingual in English and Spanish.