Remote

Director HR Solutions - Strategic Workforce Planning

Lumen Technologies
$ - $ yearly
United States
Mar 28, 2025
About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role We are looking for a dynamic HR professional with experience in transformation, workforce planning, talent planning and reskill programs. The individual will play a critical role in our transformation journey. This role is critical in driving large-scale HR initiatives, focusing on aligning with business objectives and enhancing HR capabilities The individual filling this role will be instrumental in leading how we transform our workforce strategy to ensure we have the right talent, with the right skills, in the right place, at the right time, to meet the evolving needs of our customers and secure the company's future. This leader will also be a key enabler of our transformation journey, elevating our insights through bringing or developing an external perspective, and a continuous improvement mindset. They will be accountable for the execution and governance against workforce planning near and future strategy planning, leading a multi-year workforce plan. To ensure we attract, grow, and develop our talent intentionally, the Director will lead across a highly cross-functional team of partners to guide key performance indicators to achieve multi-year talent planning aspirations. By generating rich insights, trends and sharing best practices, the Director will build strong relationships and influence the outcomes and goals through a data-driven and action-oriented approach. This role is responsible for Strategic Capability & Workforce Planning, empowering the organization with innovative workforce planning and capability-building strategies that drive agility, optimize resource allocation, and future-proof talent pipeline. This leader will create data-driven processes and scalable systems that align workforce capabilities with business goals, enabling sustainable growth, operational excellence, and a culture of continuous learning and improvement. The Main Responsibilities Program Planning and Development: Collaborate closely with senior leaders across departments to ensure that workforce planning strategies align with organizational goals and identify new opportunities to enhance the company's capabilities. Data-Driven Insights: Use data analytics to assess the current workforce and predict future talent needs. Drive workforce analytics to understand gaps, turnover, and opportunities for development. Design frameworks to assess and align workforce capabilities with business needs. Develop advanced workforce planning processes for optimal resource allocation. Collaborate with leadership to identify workforce trends and skill gaps. Serve as the subject matter expert for workforce planning tools and systems. Program Implementation: Use tools and methodologies to assess readiness, measure effectiveness, and drive continuous improvement. Communicate effectively with all levels of the organization to ensure alignment and engagement. Partner with Talent Development to ensure effective upskilling and reskilling programs are designed for Lumen's success. This role may also lead other HR Solutions and Transformation projects, leading cross-functional project teams to develop and execute HR solutions that drive business impact through innovative talent strategies including change plan development and implementation. What We Look For in a Candidate Bachelor's degree in HR or related field, or equivalent. 10+ years of progressive HR experience with expertise in workforce strategy, talent development, talent and organizational change, or related fields with 4+ years of leadership experience. Experience with workforce planning, talent development and upskill/reskill programs in a scaled environement. Strong background in developing and implementing people strategies that align with business goals. Analytical mindset with the ability to develop; measurable goals to track success Excellent communication and influencing skills required, experience with senior stakeholder management. Highly organized with experience running large scale programs Experience working with external third parties and building strong relationships and leading teams. Excellent project management skills with the ability to manage multiple stakeholders and deliver on tight timelines. Consulting or experience working closely with the technology teams. Experience in planning, designing, leading and implementing talent programs. Strategic Workforce Planning experience. Proven HR experience in leading organizational change and organizational effectiveness initiatives. Ability to travel as required. Travel varies by project. Anticipated travel is 25%. Preferred: Master's degree in HR, IO Psychology, Organizational Development, or Organizational Effectiveness. Direct business experience leading people-related strategies beyond the required HR experience. Why Join Us: Opportunity to lead high-impact HR transformation projects and make a significant impact on the organization. Collaborative and supportive work environment with a focus on professional growth and development. Competitive compensation and benefits package. Location: This is a fully remote position open to candidates based anywhere in the U.S. Travel requirements vary from project to project. Anticipated travel 25%. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $149,084 - $198,779 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $156,539 - $208,718 in these states: CO HI MI MN NC NH NV OR RI $163,993 - $218,657 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits* Bonus Structure #LI-SB1 Requisition #: 337645 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 04/02/2025