Software Developer (AI Development)

JOB PURPOSE:

Design, develop, and maintain scalable software systems, web applications, and databases using Microsoft .NET, while leveraging AI and Large Language Models (LLMs) to drive intelligent automation, enhance decision-making, and deliver innovative user experiences.

KEY FUNCTIONS:

Execute - Develop, maintain and test software systems (websites, applications and API) with moderate support and guidance.

• Continuously improve time estimation skills while delivering efficient and reliable code.
• Participate in software design and requirement gathering process.
• Write original program code based on defined specifications.
• Modify program code to correct errors or enhance an existing program's capacity.

Build Talent - Be eager and proactive to learn and actively seek out opportunities to receive and provide feedback to support individual and team growth and development

• Leverage the training resources that Midco has to offer.
• Possess up-to-date knowledge of technological developments in the industry.

Demonstrate business acumen - Have a desire to understand the business and the part our software plays in making it successful.

• Develop empathetic, user-centric solutions that enable our users to accomplish their work most effectively and efficiently.
• Using data to design solutions that best meet the needs of the business.

Innovate - Possess up-to-date knowledge of technological developments in the industry and the willingness to learn more.

• Begin to recognize opportunities to use these technologies and present those ideas to peers and leadership.
• Make good technical decisions that provide creative solutions to solve business challenges.

Agility - Be open and willing to adapt to changing direction and business priorities to best support the overall needs of our business and customers.

Think strategically - Hone skills to understand the business rules behind the requirements to develop solutions that meet and exceed our business goals and priorities.

Demonstrate courage - Recognize and utilize opportunities to share ideas with peers and leadership on how we can improve and innovate our software solutions.

Collaborate across boundaries - Build relationships with other departments to better understand and empathize with the needs of the business and the challenges that they face.

• Actively participate in agile development process.
• Collaborate with other IT teams (Server Admins, Data Engineering and other Development teams) to configure and develop custom applications.
• Be ready, willing, and able to travel.
• Adhere to Midco's privacy guidelines to ensure each customer's privacy.
• Maintain regular attendance as required by your position.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:

• Provide comprehensive support to achieve resolution to outstanding problems or issues.
• Compile timely, comprehensive, and accurate documentation and or reports, as requested.
• Demonstrate the ability to work both independently and as a team member.
• Communicate effectively and professionally in all forms of communication with internal and external customers.
• Support the mission, vision, and values of Midco.
• Actively follow Midco policies and procedures.
• Perform other duties as assigned.

EXPERIENCE AND EDUCATION:

Education & Experience:

• Bachelor's Degree (U.S. or foreign equivalent) in Computer Science, Information Technology, AI/ML, or related field OR Associate's degree with 1+ years of programming/front-end development experience.
• 1+ years of programming experience in .NET, C#, and/or ASP.NET (preferred).
• 1+ years of front-end development experience (HTML5/CSS, JavaScript, jQuery, Bootstrap, and/or Angular) (preferred).

Technical Skills - Core Development:

• General knowledge of web services (REST API, JSON, SOAP) and database systems (SQL/T-SQL).
• Familiarity with agile development and Scrum processes.

AI/LLM & Cloud Development Requirements:

• Experience with Large Language Models (LLMs) (e.g., OpenAI GPT, Claude, Llama 2) - including integration, fine-tuning, or prompt engineering.
• Familiarity with Azure AI development tools (e.g., Azure AI Studio, Azure OpenAI, AI Foundry) or equivalent cloud-based AI platforms.
• Understanding of AI/ML workflows, including model deployment, API consumption, and performance optimization.

Preferred Additional Skills:

• Basic knowledge of Python for AI/scripting tasks (though primary development remains .NET/C#).

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch.
• The noise level in the work environment is moderate.
• Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.

ABOUT MIDCO:

• Midco offers the most reliable wholly owned and operated fiber network spanning 17,000 miles.
• We are a telecommunications leader that is redefining connectivity while being a force for good in the communities we serve.
• We serve nearly 500,000 homes and businesses in more than 400 communities in Kansas, Minnesota, North Dakota, South Dakota and Wisconsin.
• Our 1,900 team members work together with integrity, creating a caring culture for a lasting impact.

Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:

• Free Midco internet & TV
• Great opportunities to get involved in volunteerism
• Generous 401(k) match and paid time away from work programs
• And many more

Visit Midco.com/Careers to learn about employment opportunities and apply today.

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.