Collections Specialist
 TEKsystems | |
$20.00 / hr
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life insurance, sick time, 401(k), retirement plan
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 United States, South Dakota, Sioux Falls | |
 Mar 29, 2025 | |
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TEKsystems is seeking 2 collections specialist to join our client in a permanent role ONSITE in Sioux Falls.
*Description* - Investigate, document, and resolve compliance issues by interpreting and applying company agreements. - Examine detailed financial data to evaluate account status and determine appropriate actions. - Utilize skip-tracing methods and online research tools to locate merchants with overdue accounts. - Collaborate with merchants to address payment concerns, review contractual terms, and negotiate solutions. - Communicate with merchants via mail, email, text, and phone to pursue payments or resolve contract violations. - Develop and authorize payment plans based on financial evaluations, ensuring compliance with departmental policies. - Facilitate secure payment methods, such as wire transfers, certified funds, and credit card transactions. - Maintain thorough and accurate records of merchant communications and associated documentation. - Digitally organize and manage internal and external files related to merchant accounts. *Skills & Qualifications* 1 year of collections experience is preferred 2-3 years of phone customer service/sales experience in lieu of collections experience Experience with negotiations or comfortability doing so needed Exceptional written and verbal communication skills. Proficient in Microsoft Word, Excel, and standard office equipment. Meticulous attention to detail, ensuring efficient error identification and resolution. *Hours:* Monday - Friday 8:00 am-5:00 pm. *Compensation: * Base hourly rate for pay + incentive bonus *Pay and Benefits* The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Sioux Falls,SD. *Application Deadline* This position is anticipated to close on Apr 4, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |