Senior Manager, Electric Asset Excellence

Requisition ID# 164497

Job Category: Project / Program Management

Job Level: Senior Manager

Business Unit: Electric Engineering

Work Type: Hybrid

Job Location: Oakland

Department Overview

The Electric Asset Knowledge Management (AKM) organization's vision is to enable risk-informed, data driven decision-making by leveraging and improving data, managing and integrating data systems, and deploying strategic technology solutions. The major functions of the AKM organization include data management and analytics, GIS asset registry data management, and as-built program management. AKM is also the sponsoring organization for the Electric Asset Excellence program.

The Electric Asset Excellence (EAE) program is the central program for implementing and managing ISO 55000 Asset Management standards. The program is responsible for evaluating and facilitating the systematic identification and closure of asset management system gaps through partnership with the Electric Ops organization and enterprise partner programs. These standards are routinely tested by independent 3rd party auditors and the EAE team is responsible for managing these surveillance and recertification visits, coordinating appropriate interviews and material development, facilitating field visits but most importantly preparing the organization for assessment.

The AKM Business Operations Program leads core functions for AKM including financial management (monthly and BPD), contracting operations, contractor management/onboarding, GRC management, LEAN performance, and waste elimination.

Position Summary

This role will lead both the Electric Asset Excellence Program and the AKM Business Operations Program.

The Senior Manager of the Electric Asset Excellence Program is responsible for the design, planning and implementation of Electric Operations' end-to-end ISO 55001 asset management system. Leads a team that drives Electric Engineering, Electric Operations, and critical partners in a single, cohesive system that most effectively manages the risk, performance, and cost of electric assets. Responsible for providing guidance and support for the team coworkers. Works with all levels across the company, including senior leadership, Asset Family Owners, and Clause Owner.

The team prepares for and manages twice annual Lloyds Register Quality Assurance (LRQA) surveillance audits, and once every three-year recertification audits. Audit management includes:

• Development of an overall "office" and "field" based schedule in partnership with LRQA auditors
• Leadership coordination on key improvements made and organizational changes since last visit
• Presentation of progress made on non-conformances and prompts
• Tracking, communication, and resolution of open issues
  

The team performs office and field-based assessments that evaluate the performance of the asset management system and adherence to ISO 55001 standards. The manager provides office and field support for the Electric Operations organization including reporting and data acquisition support, organizational change management, project management communications, training, updating of standards and procedures, compliance monitoring, project quality assurance, data quality assurance, audit coordination, continuous improvement and support of other evolving processes.

The role also leads the AKM Business Operations Program, which are the core functions for AKM including financial management (monthly and BPD), contracting operations, contractor management/onboarding, GRC management, LEAN performance, and waste elimination:

• Execute a systematic process to manage AKM financials, including reporting, metrics, and other process that deliver monthly, quarterly, and annual risks and opportunities
• Manage delivery of GRC narratives and workpapers, and manage discovery requests
• Manage a process that delivers executed contracts
• Manage team contractor including onboarding, offboarding
• Improve the LEAN implementation across AKM
• Manage AKM waste elimination projects

This position will also involve leading the development and implementation of non-technical business projects or administrative projects from inception to closeout utilizing project management tools and methodologies to manage the scope, schedule and cost. The leader ensures work is completed and verifies that activities are compliant with applicable regulations, tariffs, standards and work procedures.

This position is hybrid, working from your remote office and OGO based on business needs.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.

A reasonable salary range is:

Bay Area Minimum: $155,000

Bay Area Maximum: $265,000

Job Responsibilities

• Oversees the development of metrics and monitors performance of work within assigned program. Sets and achieves department goals in support of established functional objectives. Reviews performance metrics to determine overall trending. Develops and delivers presentation on program status, risk and corrective measures to leaders of various levels,
• Leads the allocations of approved program funds or work/projects to the different operating divisions/areas/regions based on such factors as historical spending, project specific data provided by the field, changes in customer requirements or other internal or external program stakeholders.
• Leads the annual and/or multi-year forecasting and planning process for assigned program work, considering factors that might affect demand for work, expected volumes and unit costs, partnering with related departments/leaders. Leads the preparation of detailed cycle work plans and/or regular reviews of actual work completions vs. forecasts and partners with team and leadership to address variances.
• Manages staff to accomplish results through effective recruitment and selection, training and development, performance management, and rewards and recognition.
• May participate as a member of the Incident Command structure during times of significant events, such as storms, or earthquakes.
• Monitors compliance with Company and California Public Utilities Commission (CPUC) regulations, construction standards, and requirements. Develops policies and relevant governance, processes, infrastructure, documentation and tools to support the program.
• Assigned to multiple programs that represent a significant financial impact on the annual work plan of Electric Operations. Approximate program portfolio size of 8 to 10 program, totaling $800 million to $900 million in annual work.
• Depending on nature of project work in program, may have interface with external customer organizations. Handles sensitive, escalated customer issues.
• Direct and indirect reports may include: Managers, Supervisors, all levels of program managers up through Principal, Business Analysts.
• Ensures required CPUC reporting on the program work is completed and delivered to the appropriate parties. May develop and/or provide expert witness testimony or other information to CPUC or other external agency.
• Ensures that all programs are managed in accordance with applicable regulatory requirements, filings, tariffs and follow established guiding principles/best practices.
• Ensures work is prioritized based on available resources, size of the project portfolio, costs, risks, exposures or customer needs, while remaining compliant with applicable regulations.
• Leads process improvement initiatives for program management. Oversees process and procedure development, implementation, communications and training for new programs and/or changes to existing programs. Coaches staff to identify gaps in work methods, procedures, processes or training and partners with stakeholders to recommend solutions. Ensures consistency with related work processes, standards and procedures. May function as a consultant, subject matter expert or a project manager depending upon the needs of the various business partners.
• Leads staff to oversee the design and/or implementation of assigned Electric Operations program work for the entire service territory. Types of program work may include maintenance and construction, large volume customer requests or expansion of existing types of work.

Qualifications

Minimum:

• Bachelor's degree in business, engineering, or other relevant discipline or equivalent experience
• 10 years of relevant experience in areas such as: electric construction, maintenance, service planning, compliance, financial planning or quality control/assurance.
• 3 years leadership or team lead experience

Desired:

• PMI-Project Management Institute PMP-Project Management Professional certification
• Experience managing contracts and contractors
• Experience managing budgets, MWCs, MAT codes and regular financial reporting

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