Customer Service Representative

TEKsystems
$18.00 / hr
life insurance, paid time off, sick time, 401(k), retirement plan, remote work
United States, Pennsylvania, Harrisburg
Apr 01, 2025
Bilingual Customer Service Representative - EZ Pass Bilingual folks this is for you!!! Payrate: $18.00 per hour Shift Schedule: Monday-Friday, all day shifts (exact hours to be communicated by OPM) Exciting Benefits: * Holiday Pay to celebrate life's special moments! * PTO (Paid Time Off) Accrual to ensure you take the time you need for a work-life balance! * Opportunity to Work from Home after just 90 days! Enjoy the flexibility and comfort of working from your own space. Join Us on a Rewarding Journey: Are you passionate about providing outstanding customer service? Do you thrive in a collaborative environment where your efforts truly make a difference? If so, we want YOU to become a part of our EZ Pass Customer Service team! Here, you will not only help our customers navigate the toll system but also gain valuable skills that can take your career to new heights. Why This Role? * Make a Difference: Your positive attitude can turn a customer's day around! * Career Growth: We believe in promoting from within and unlocking your potential. * Team Environment: Work with friendly, supportive colleagues who are all working together to make customer experiences exceptional! Requirements to Shine in This Role: * Data Entry Wizard: Proficient in data entry and computer literacy. * Positive Vibes: Bring your cheerful demeanor and strong communication skills! * Customer Focused: Experience in customer service is preferred-whether it's in a call center or another role, we want to see your passion! * Reliability is Key: Strong attendance record and dependable transportation. * Educational Background: Must have a High School Diploma or GED (proof required). * Bilingual Skill: Can speak fluently or professionally in Spanish. Your Success Profile Includes: * At least one year of consecutive customer service experience, along with a positive outlook on service roles. * A commitment to attendance and performance, as this role can lead to a long-term opportunity based on your efforts. * A clean slate with EZ Pass-please ensure there are no outstanding fines before applying (call 1-877-736-6727 for checks). * Completion of the EZPass Opportunity Confirmation Sheet upon submission, including your license plate number for fine checking. * Able to speak professionally in Spanish. Ready to Take the Next Step? If you're eager to jump-start your career in customer service and meet the requirements, we'd love to hear from you! Apply now to join a team where your contributions are valued, and you can build a fulfilling career. To Apply: Send your resume and any supporting documents. Don't forget to include your availability and any relevant customer service experience. Your future in customer service starts here. Apply today and join the EZ Pass family! Pay and Benefits The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Harrisburg,PA. Application Deadline This position is anticipated to close on Apr 14, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.