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Director, Data & Reporting

Charter Communications
Apr 01, 2025

Company Overview

Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum's Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

BE PART OF THE CONNECTION

As a Director, Data & Reporting, you'll be responsible for a data analytics function that provides complex data and reporting to better assist management in maximizing resources in various departments or lines of business. Responsible for developing overall data analytics strategies for data forecasts, reports, ad hoc requests, dashboards, etc. This role requires thorough understanding of data analysis and methodology.

WHAT OUR DIRECTORS OF DATA & REPORTING ENJOY MOST

  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Provide leadership to a data analytics function.
  • Work closely with executives and senior business leaders to develop strategies for effective data analysis and reporting.
  • Define metrics and relevant data sources.
  • Oversee all analytics operations to correct discrepancies and ensure quality.
  • Select, configure and implement data analytics solutions.
  • Proactively identify areas of opportunity and/or improvement based on trends in the data, and use these insights to inform new products and/or operational improvements.
  • Direct high visibility projects to identify and resolve issues of strategic importance to the organization.
  • Oversee complex data analysis in support of a variety of analytic solutions.
  • Capture, develop, and document data definitions, business rules, and data quality requirements.
  • Oversee data integration from multiple sources to produce forecasts, reports, ad hoc requests, dashboards, etc.
  • Interpret data, analyze results, and provide insights to determine operational impact, trends, and opportunities.
  • Develop reports and deliverables for upper management and communicate with all levels of stakeholders.
  • Identify and define data quality improvements.
  • Identify opportunities to use data to develop new strategies and improve business performance and utilize knowledge of mathematical modeling and other optimization methods to perform quantitative and qualitative data analysis.
  • Responsible for overall data accuracy of all data, results, and conclusions of the team; Monitor the team to achieve high data standards.
  • Perform other duties as requested.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

  • Experience:
    • Management experience - 5+ years
    • Data analysis and reporting or related experience - 8-10+ years
  • Education, Certification & Licenses:
    • Bachelor's degree in business or related field
  • Skills:
    • Knowledge of software applications such as Word, Excel, etc
    • Effective business planning and forecasting skills
    • Comprehensive analytic, organizational, and problem-solving skills
    • Effective team and relationship building skills
    • Proven leadership and mentoring skills
  • Abilities:
    • Ability to prioritize and organize effectively
    • Ability to work independently, as well as in a collaborative and dynamic team environment
    • Ability to handle multiple projects and priorities
    • Ability to analyze and interpret data
    • Ability to quickly identify business problems/opportunities
    • Ability to communicate orally and in writing in a clear and straightforward manner
    • Ability to communicate with all levels of management and company personnel
    • Ability to manage multiple projects at one time Ability to document, prepare and present data-driven presentations.
    • Ability to supervise and motivate others
    • Ability to communicate orally and in writing in a clear, straightforward and professional manner
    • Ability to handle multiple projects and tasks and meet deadlines
    • Ability to make decisions and work collaboratively with others to solve problems
    • Ability to make decisions and solve problems while working under pressure
    • Ability to show judgment and initiative and to accomplish job duties
    • Ability to think strategically and anticipate future trends, needs and expectations
    • Ability to focus on overall strategy
    • Ability to analyze data and develop and present data driven reports
    • Ability to document, prepare and present executive level presentations
  • Travel Ability:
    • Office Environment
  • Schedule:
    • Full time
    • This position is eligible to work in a hybrid work model (combination of in-office and remote days)

Preferred Qualifications

Education: Master's degree

#LI-KB2

SPECTRUM CONNECTS YOU TO MORE

Innovative Tools & Tech: Work with high-performing software and

applications on the forefront of the digital telecommunications

industry

Dynamic Growth: The growth of our industry and evolving

technology will power your career as you move up or around the

company

Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
Total Rewards: See all the ways we invest in you-at work and in life

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BDA740 2025-50800 2025

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

This job posting will remain open until 2025-04-08 12:06 AM (UTC) and will be extended if necessary.

The base pay for this position generally is between $124,000.00 and $220,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
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