Program Manager

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

Availity is a Healthcare IT company headquartered in Jacksonville, FL, with additional offices in Indianapolis, IN, and Bangalore, India, and a significant remote workforce throughout the US. Availity is the nation's largest health information network, connecting over 2 million providers with health plans nationwide and processing more than 12 billion transactions a year, and growing! We work collaboratively with health plans and providers to disrupt an antiquated healthcare system by offering solutions that solve core issues in how these stakeholders communicate. Availity also provides revenue cycle management solutions to help providers, hospitals, and health systems receive accurate, timely payment for their services.

As the premier healthcare engagement platform, our mission is to create connections and deliver products that help healthcare businesses succeed. We connect, delight, and empower the nation's premier healthcare ecosystem, providing multi-stakeholder solutions that simplify the business relationship between providers and health plans.

Reporting to Senior Manager, Technical Account Management, the Program Manager provides program leadership for complex product development programs. In doing so, the program manager works with all levels of management, technical account management, strategic account management, engineers, and product owners to plan and track deliverables and integrations.

The Program Manager partners with the teams to determine the optimal mix of resources and sequencing of activities within their program to best achieve the company's overall goals. The Program Manager must have excellent communication and presentation skills and the ability to relate to all levels of engineering and product teams.

Sponsorship, in any form, is not available for this position.

Location: Remote, US

Why you want to work on this team:

• You will work on initiatives that have high visibility across the organization
• You will play an integral part of delivering innovation for Availity

To be qualified for this position you:

• Have experience managing complex product development initiatives for cloud-based products
• Have 2-3 years of project management experience (software development required, Cloud-based preferred)
• Have a Bachelor degree, or relevant experience. Possess strong written and oral communication skills
• Have proven track record in managing/influencing cross functional teams (technology and business)
• Have demonstrated ability to frame problems for a cross functional team and lead that team through joint problem solving
• Can shine the light on things that are going well as well as things that need to improve

You will set yourself apart with:

• Healthcare Technology experience
• PMP Certification

You will be:

• You will be responsible for leading internal teams on the day-to-day oversight of project deliverables, along with a technical delivery plan, deployment plans, operational project plans, etc.
• The primary programs you will be managing are product development
• Establish and maintain relationships with key stakeholders at multiple levels
• Prepare and present material associated with the product development including kick-off meetings, program status etc.

Availity culture and benefits:

• Availity is a certified "Great Place to Work"! Culture is important to us and there are many ways for you to make your mark here!
• We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates.
• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
• Don't feel like wearing business attire? Cool, you can wear jeans - we are a casual place.
• Availity offers a robust total rewards package that is competitive and meaningful. We offer a competitive salary and bonus structure. We offer two different types of medical plans: a HDHP plan that has the lowest permitted deductible allowed by the IRS with a generous HSA company contribution and a PPO plan with a low deductible and out of pocket maximum. In addition, Availity offers two dental plans including orthodontia care (even for adults),vision, Employee Assistance Program (EAP), pet care, legal/ID shield services and a 401k match program that you can take advantage of on day one!
• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
• Interested in furthering your education? We offer education reimbursement!
• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
• Want to work for an organization that gives back to the community? You're at the right place! Availitypartners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Each associate has 1 paid day per year to volunteer at the non-profit charity of your choice.

Availity perks for remote, hybrid and office-based associates:

• We offer a flexible working environment! Whether you are a fully remote associate or one that enjoys a hybrid or fully onsite approach we are flexible to help ensure you have a working environment to thrive in!
• All associates can have 1on1 sessions with their supervisor or manager to help facilitate transparency and growth within the organization.
• Availity holiday parties/events are available to ALL associates no matter if you are fully remote or have a hybrid or onsite schedule.

Next steps:

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

Interview process:

• Phone Screen with Recruiter
• Video Panel Interview including the hiring manager

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

Click the links below to view Federal Employment Notices.

Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers