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EPIK Operations Intern

Granite Telecommunications
tuition assistance, 401(k)
United States, California, Santa Ana
Apr 01, 2025

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

Responsibilities:



  • Assist in planning and coordinating product feature initiatives and feature enhancements.
  • Support the creation and maintenance of project timelines, roadmaps, and resource allocation tools using Microsoft Project or similar tools.
  • Analyze key performance indicators (KPIs) and operational data to identify process bottlenecks and recommend improvement strategies.
  • Create and maintain project status reports and dashboards to support product development metrics and business decision-making.
  • Help document and track action items, sprint goals, and project status updates in tools such as Jira and Confluence.
  • Participate in meetings with internal stakeholders to ensure alignment on project goals and timelines.
  • Conduct analysis, risk assessments, and cost-benefit analyses for ongoing product development initiatives.
  • Gain critical skills to aid in product development by leveraging AI and software development tools to automate and enhance project reporting, product tools, and user experience.
  • Understand the technology, market, opportunities, and threats that the Granite EPIK solution is built to compete in.
  • Utilize EPIK API endpoints for reports and project validation.

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