Senior Program Manager, Business Operations

About DAT

DATis an award-winning employer of choice and a next-generation SaaS technology company that has been at the leading edge of innovation in transportation supply chain logistics for 45 years. We continue to transform the industry year over year, by deploying a suite of software solutions to millions of customers every day - customers who depend on DAT for the most relevant data and most accurate insights to help them make smarter business decisions and run their companies more profitably. We operate the largest marketplace of its kind in North America, with 400 million freights posted in 2022, and a database of $150 billion of annual global shipment market transaction data. Our headquarters are in Denver, CO, and Beaverton, OR, with additional offices in Missouri, and Bangalore, India. For additional information, seewww.DAT.com/company

Job Application Deadline: 04/30/2025

The Opportunity

As a Sr. Program Manager, Business Operations on DAT's Product & Technology Enablement team you will enable strategic operational unlocks for the business through identification of solutions that will streamline visibility and delivery. You will help drive operational alignment across our broader leadership team to ensure our objectives are met. This role works extensively with leaders from both business and technical backgrounds and has demonstrated success in communicating strategic concepts, unlocking operational frameworks to streamline and simplify, and driving process implementation and changes with our business partners that span multiple divisions and seniority layers.

What You'll Do:

• Establish and optimize Rhythm of Business (RoB) for the organization, with key partners
• Enhance partnership with HR related operations including but not limited to talent acquisition, annual and mid-year cycles, promotion process, employee satisfaction surveys.
• Enhance partnership with Finance related operations including headcount tracking, business cases for investments, discretionary spend allocation and tracking, quarterly and annual forecasts, reporting ensuring visibility for our leaders.
• Establish support for the business with procurement, specific to MSAs, SOWs and renewals for software, as needed.
• Establish light touch headcount portfolio framework and process as it relates to all things headcounts including dashboards and reporting for leadership views.
• Enable preparation of events and business meetings that offer leadership an opportunity to check-in on progress to operational goals.
• Manage operating routines that facilitate outcome based decision-making leadership alignment, team engagement, operational reviews, leadership offsites, all hands, etc.
• Collaborate with business partners to support rollout of processes, as needed, to ensure success, with a focus on continuous improvement, efficiency and operational quality.
• Collaborate with business partners to drive effective communications, as needed, for the organization to achieve awareness and desired traction for results.
• Provide general program management, reporting and analysis support for initiatives and special projects, as required, by the business.

Who you are:

• Excellent critical thinking, analytical and problem-solving skills to enable resolution for ambiguous challenges.
• Strong stakeholder and program management skills to effectively influence and manage expectations with leaders and cross-functional teams.
• Growth mindset, ability to receive feedback to learn and grow, the ability to factor in broad feedback driving direction to ensure the best approach taken for business outcomes.
• First-class influencing and organizational change skills coupled with interpersonal awareness and established EQ.
• Ability to build long term relationships and use work methods that facilitate positive partnerships with key business teams.
• Operational excellence enabling outcomes, with curiosity, which drives a sense of ownership and continuous improvement.
• Ability to adapt to changing circumstances and achieve results efficiently and timely in a complex environment working with a variety of partners.
• Strong process orientation with experience running programs and/or projects and leading change from inception through delivery.
• Experience handling multiple tasks and projects at a time, prioritize workload and tenacity in a multifaceted, complex environment.
• Strong listening skills: ability to understand the "why" and get to what matters quickly so change can be driven.
• Ability to digest complex data and present findings in a clear manner that drives decision making and outcomes; experience with financial and strategic modeling + dashboards.

Additionally, You Will Possess:

• Bachelor's degree or 4-6 years or related experience
• Excellent problem-solving, analytical and decision-making skills
• Capable of working with abstract concepts and communicating conceptual topics to others.
• An excellent teammate, also able to operate independently while prioritizing own work and outcomes
• Strong business insight, analytical and organizational skills with a high degree of attention to detail.
• Strong skills in Microsoft Office Suite, Google Suite, and advanced level of knowledge of Excel.

Why DAT?
DAT is an award winning employer of choice.

For starters, we have a hybrid work environment, but we also know what makes a great workplace. We have a time-tested and resolute set of operating values predicated on integrity, mutual respect, open communication, and executing with excellence. These values inform our strategic vision as much as any one of our products does. We've been an employer of choice in the Portland metropolitan area for four decades, and within one year of opening our Denver office, DAT was #26 on Built In Colorado's 100 Best Places to Work In Colorado.

• Medical, Dental, Vision, Life, and AD&D insurance
• Parental Leave
• Up to 20 days of paid time off starting in year one
• An additional 10 holidays of paid time off per calendar year
• 401k matching (immediately vested)
• Employee Stock Purchase Plan
• Short- and Long-term disability sick leave
• Flexible Spending Accounts
• Health Savings Accounts
• Tuition Reimbursement Program
• Employee Assistance Program
• Additional programs - Employee Referral, Internal Recognition, and Wellness
• Free TriMet transit pass (Beaverton Office)
• Competitive salary and benefits package
• Work on impactful projects in a cutting-edge environment
• Collaborative and supportive team culture
• Opportunity to make a real difference in the trucking industry
• Employee Resource Groups

This position is not eligible for Visa sponsorship.

For Colorado-based candidates, in compliance with Colorado's Equal Pay for Equal Work Act, theminimum salary for this role is $175,000.00 + benefits. The maximum compensation for this role can vary significantly depending on your job-related skills and experience. DAT considers factors such as scope and responsibilities of the position, candidate's work experience, education and training, core skills, internal equity, and market and business elements when extending an offer.

DAT embraces the value of a diverse workforce, and believes it is a core strength of our company that we encourage those values in every DAT employee, at every level of our organization, regardless of tenure or rank. We provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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