Program Director, Corporate Training and Executive Education

University of North Carolina Charlotte

United States, North Carolina, Charlotte

Apr 02, 2025

Please see Special Instructions for more details.

This position is eligible for a hybrid work schedule upon completion of training and at the discretion of leadership, in alignment with the School of Professional Studies' current telework policy.

The standard work schedule is Monday through Friday, 8:00 a.m. - 5:00 p.m. EST, with occasional evening and weekend hours as needed.

The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
The Search Committee will not contact references without first verifying permission with the finalist.
Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

Position Information

General Information

Position Number	008276
Vacancy Open to	All Candidates
Working Title	Program Director, Corporate Training and Executive Education
Position Designation	EHRA Non-Faculty
Employment Type	Permanent - Full-time
Months per Year	12
Work Schedule	The employee must be available Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern Time, during scheduled work hours. This position may be eligible for a hybrid work schedule, combining both in-person and remote/telework options. The selected candidate must reside within 100 miles of campus prior to the start of employment.
Hours per week	40
FLSA Status	Exempt
Division	Academic Affairs
Department	School of Professional Studies
Work Location	The Dubois Center (Center City)
Salary Range	$74,000 - $85,000
Primary Purpose of Department	The School of Professional ( SPS) reports to the division of Academic Affairs, reporting to the Associate Provost. SPS works collaboratively with departments, colleges, and academic support units to ensure integrated partnerships for enrollment growth, student success and faculty effectiveness in teaching.
Primary Purpose of Position	The Program Director's primary focus will be to drive Corporate and Executive training program growth with new and current organizations. Programs are delivered through face-to-face instruction, online and hybrid formats.
Summary of Position Responsibilities	The Program Director's primary focus will be to expertly guide corporate and executive education accounts along the customized training process training path, ultimately closing agreements and generating revenue. Duties Include: Responsible for initiating, designing, and overseeing Corporate Training and Executive Education programs while managing each program's quality and financial viability. Responsible for developing and maintaining relationships with corporate clients, generating revenue with a minimum financial goal, taking a proactive role in problem-solving, being results-oriented, being able to prioritize, and being a team player in a collaborative, high-paced, and busy work environment. This position will sell effective customized learning solutions to current clients, while securing new clients as well. Stay abreast of issues impacting the latest talent management and learning and development trends. Key account management to ensure happy clients and repeat business. Demonstrate superb organizational and follow-up abilities. Work in collaboration with the Corporate Training and Executive Education team and instructors to ensure effective and efficient support for key customers. The Program Director's primary focus will be to drive program growth with new and current organizations. Programs are delivered through face-to-face instruction, online and hybrid formats.
Minimum Education/Experience	Bachelor's degree with 4 - 7+ years of relevant business-to-business sales experience
Preferred Education, Knowledge, Skills and Experience	Master's degree with 7+ years of proven success in generating revenue through B2B sales. Experience should include managing the full sales cycle - from prospecting and needs assessment to closing deals and nurturing long-term client relationships. A track record of exceeding sales targets and generating revenue growth is essential. Familiarity with the Charlotte metro market. 3 - 5+ years of significant work experience in, and/or knowledge of, the training and adult / continuing education field - to include but not be limited to the following areas: Educational and training needs assessments and methodologies Identification and analysis of market competition Design of programs (learning objectives Curricula, course content, format) to meet educational and training needs (familiarity with both in-person and online delivery of non-credit programs is preferred) Methods for assessing program effectiveness Selection of competent and effective instructors Evaluation of teaching effectiveness Program delivery (facility/logistics planning and evaluation) Financial management (budgeting and pricing) Experience in Marketing/promotion of programs - for example, through sales, networking. 5+ years of progressively responsible management, business experience. Experience using a customer relationship management (CRM) tool. Experienced in working with account management in the processing of overdue accounts. Proven experience with revenue forecasting for new program growth models. Experience with Salesforce. Google Suite proficiency and other related computer experience. Experience and understanding of how to manage professionals, including academics, consultants, and business development professionals. Demonstrated experience with meeting deadlines, handling multiple priorities, and performing job responsibilities accurately with minimal supervision in a high-paced environment with a high volume of work with sales goals. Working knowledge of educational technology - on-demand learning, e-learning, online course development, delivery, webinars, etc. Proven business development, networking, relationship marketing, and consultative selling skills; comfortable with calling on all levels of an organization. Strong business, financial, and strategic acumen. Track record of client relationship development and leading strategic growth initiatives related to corporate and executive education. Knowledge and understanding of how to develop and implement successful new training programs by assessing corporate client needs. In-depth knowledge of executive education learning methods, customers, and competitors. Demonstrated problem-solving, creative thinking, and partnering skills. Demonstrated exceptional sense of responsibility, ownership, and pride in delivering quality results and understanding the business impact. Excellent verbal and written communication skills, including the ability to explain noncredit programs, courses and determine specific training needs for corporate customers. Strong attention to detail.
Necessary Certifications/Licenses
Preferred Certifications/Licenses
Special Notes to Applicants	This position is eligible for a hybrid work schedule upon completion of training and at the discretion of leadership, in alignment with the School of Professional Studies' current telework policy. The standard work schedule is Monday through Friday, 8:00 a.m. - 5:00 p.m. EST, with occasional evening and weekend hours as needed. The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report The Search Committee will not contact references without first verifying permission with the *finalist. Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.* UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
Posting Open Date	04/02/2025
Posting Close Date
Open Until Filled	Yes
Proposed Hire Date
If time-limited please indicate appointment end date
Contact Information

Posting Specific Questions

Required fields are indicated with an asterisk (*).

*
How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
Where did you learn about this posting?

(Open Ended Question)
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Describe your experience with B2B sales. What industries have you sold into, and what strategies have you found most effective when selling to business clients?

(Open Ended Question)
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Have you sold corporate training or executive education programs before? If so, describe the types of programs you've sold and your typical client (e.g., industry, company size, buyer persona).

(Open Ended Question)
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How do you approach building long-term relationships with corporate clients? Share an example of how you've maintained or grown a client account over time.

(Open Ended Question)
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What's your process for identifying client needs and aligning them with the right training solution? Walk us through how you've used a consultative sales approach in your past roles.

(Open Ended Question)

Applicant Documents

Required Documents

Resume / Curriculum Vitae
Contact Information for References

Optional Documents