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Hourly Pooled - Visitor Services Associate

University of Wyoming
United States, Wyoming, Laramie
Apr 03, 2025


Hourly Pooled - Visitor Services Associate

Join Our Campus Community!

Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today!

At the University of Wyoming, we are committed to creating a supportive and enriching workplace.

JOB TITLE:

Visitor Services Associate

JOB PURPOSE:

Provide coverage and support to the UW Art Museum Visitor Services is the first point of contact for guests and visitors enter the Centennial Complex. Associates provide information to the public about the Art Museum; answer general inquires and direct visitors or calls to the appropriate staff and faculty.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Visitor Services Associates serve as the primary person to greet and assist museum visitors. This includes welcoming them as they arrive, assisting them with parking sign in requirements, answer basic questions, providing printed materials to patrons, promote the Art Museum, exhibitions, programs, and educational classes. Track and record museum attendance. Responsible for the overall cleanliness and appearance of the Visitor Services Center. Answer incoming calls to both the Art Museum, transfer or take messages as needed. Responsible for museum store sales, cash handling and daily cash sheets. Also responsible for managing general email account inquiries. Other duties as assigned.

COMPETENCIES:
  • Must be organized
  • Must have great attention to detail
  • Ability to multi-task
  • Must possess great phone etiquette

MINIMUM QUALIFICATIONS:

High School Graduate or GED

DESIRED QUALIFICATIONS:
  • Two years of customer service and/or front line office experience
  • Experience with Microsoft office; excel, outlook
  • Data entry experience
  • Previous sales or retail experience preferred
  • Previous experience with cash handling

REQUIRED APPLICATION MATERIALS:

Complete the online application. The department additionally requests candidates upload the following document(s) for a complete application:
  1. Cover letter
  2. Resume or C.V.
  3. Contact information for four work related references
  4. Incomplete applications will not be considered

WORK LOCATION:

On-campus: This position provides vital support to campus customers, and the successful candidate must be available to work on campus.

HIRING STATEMENT/EEO:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at 307-766-2377 or email jobapps@uwyo.edu.

ABOUT LARAMIE:

The University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university, helping to make it a leader in academics, research, and outreach with state-of-the-art facilities and strong community ties. We invite you to learn more about Laramie by visiting the About Laramie website.

Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range and the metropolitan Denver area. Laramie's beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit http://visitlaramie.org/

Job Identification: 250700
Apply Before: 09/30/2025, 05:59 AM
Job Schedule: Part Time
Locations: 16 & Gibbon, Laramie, WY, 82071, US
Posted Salary Range:
Schedule (Hours Per Week): 20
Travel:

To apply, visit https://eeik.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/250700/?lastSelectedFacet=TITLES&selectedTitlesFacet=Part-Time+Worker%253BFaculty%252FAcademic%253BClassified+Staff%253BAdministrative%252FExecutive

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