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IT Business Operations Specialist

Western Alliance Bancorporation
dental insurance, tuition assistance, 401(k)
United States, Arizona, Phoenix
Apr 03, 2025

Job Title:

IT Business Operations Specialist

Location:

Block 23

What you'll do:

As an IT Specialist you'll participate in reviewing current processes and metrics that support operational effectiveness. You'll also develop artifacts that accurately and completely describe current state processes, practices, and/or metrics. As a IT Specialist, you'll engage with IT, Product, and Business subject matter experts as needed to capture relevant insights to support your objectives.
  • Work on coordinating and completing analysis within various domains with minimal supervision. Communicate effectively with your manager as well as colleagues, complete project status reports, and identify/resolve technical problems.
  • Complete assigned artifacts (documents, dashboards, process flows, code reviews) that are accurate with the highest level of quality.
  • Leverage basic understanding of Microsoft Office and Diagramming Software (e.g. Lucid, Visio, etc.) while also demonstrating strong process and data analysis skills.

What you'll need:

  • 1+ years of related experience.
  • Bachelor's degree in related field required.
  • Entry level knowledge of general Financial Services or Banking is preferred.
  • Entry level knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
  • Entry level process & data analysis skills.
  • Entry level experience in analyst of a specific IT domain (Data Analysts, Quality Assurance Analysts, Product Owners/Managers, Finance Analysts, or Business Systems Analysts).
  • Entry level speaking and writing communications skills.

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation

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