Salary Information
This is a BART Police Officers' Association (BPOA) represented position.
Step 1: $30.21/hourly to Step 5: $37.10/hourly (BPOA Hourly)
Note: All external candidates will start at Step 1.
Who May Apply
All current BART employees and qualified individuals who are not yet BART employees.
Days Off
Transit Ambassadors are scheduled as assigned. (Must be willing to work various shifts, weekends, holidays and overtime.)
Reports To
Supervisor of Crisis Intervention & Outreach Programs
Department
The Bureau of Progressive Policing and Community Engagement's mission is to engage the BART Police Department in leading transparent, equitable, and innovative policing practices to improve public safety across the diverse communities in which we serve. We are committed to rebuilding trust and nurturing relationships between our communities and law enforcement through a culture of accountability, responsibility, and collaboration.
Current Assignment
The Ambassadors for this position will be responsible for performing a variety of duties designed to provide an added sense of security to BART patrons through their presence on trains and engagement with the public. Ambassadors will interact and engage with BART personnel, the public, and others to establish an official presence and deter disruptive behavior from occurring within the BART system. The Ambassadors will work with management to perform outreach within the community and participate in departmental efforts including informational presentations. This position will require highly motivated individuals that have demonstrated above average communication skills and the ability to interact with diverse communities.
Selection Process
This position is represented by BART Police Officers Association Employees (BPOA).
Applications will be screened to ensure that minimum qualifications are met. Note that the hiring department may incorporate additional screening criteria to identify candidates with the ideal knowledge and skills beyond the minimum qualifications. The selection process for this position may include an e-skills assessment, skills/performance demonstration, supplemental questionnaire, written examination, and/or an individual or panel interview. Candidates must pass each phase to move on to the next phase of the selection process.
Phase 1: Pre-Screening Background Questionnaire. Applicants that successfully clear the pre-screening background questionnaire will be eligible to move forward in the selection process.
Phase 2: Minimum Qualifications: A review of each applicant's employment application to verify possession of the minimum qualifications.
Phase 3: Oral Boards: Applicants who meet the minimum qualifications and/or additional screening may be invited to participate in an oral panel interview.
Phase 4: Background Investigation (may include a medical exam, psychological, and polygraph exams if applicable)
** PLEASE NOTE that the entire selection process may take 6 months up to (1) year. **
The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include an extensive background check and successful completion of a polygraph exam. (Does not apply to current full-time BART Police Department employees unless specific job requires additional evaluations). If you are selected to proceed in the background investigative phase of the process, you will be asked to provide some essential documents.
The following are some of the documents you may be asked to provide: naturalization/citizenship papers, birth certificates, school transcripts, proof of selective service (men only), DMV driving history documents, proof of automobile insurance, marriage or divorce certificates (if applicable), and POST certificates (if applicable).
The selection process for this position will be in accordance with the applicable collective bargaining agreement. Candidates who are unsuccessful in the selection process can reapply for future job openings at a later date.
Eligibility to Reapply
Candidates that are unsuccessful in the written, physical agility and/or oral board process can immediately reapply online for future openings. However, candidates that are unsuccessful in the investigative background process must wait at least 6 months before reapplying.
Bay Area Rapid Transit
$62,842.42 - $77,185.89 Annually
medical insurance, dental insurance, life insurance, vision insurance, vacation time, paid holidays, sick time, retirement plan, pension
Apr 07, 2025