Systems Engineer SME

Highlights:

• Why Join Our Team: The Federal Bureau of Investigation (FBI) Criminal Justice Information Services (CJIS) Division plays a pivotal role in safeguarding national security and upholding the law. By joining our team, you will directly contribute to equipping law enforcement, national security, and intelligence partners with critical criminal justice information that helps protect the United States. Become part of a dynamic environment where your skills will directly impact the safety and security of our nation.

• About the Team and Work Environment: You will collaborate with a team of highly skilled IT professionals within the FBI's CJIS Division, working closely with the Communication Technologies Unit (CTU) and the Technical Integration and Support Unit (TISU). Together, these units provide vital networking services and user support for CJIS, ensuring law enforcement professionals have the tools and systems necessary to carry out their work effectively.

• What Makes This Position Unique: This is a rare opportunity to be part of the FBI's Criminal Justice Information Services (CJIS) Division, playing a critical role in maintaining the systems that keep our nation safe. Your work will have a direct impact on law enforcement agencies, national security, and intelligence organizations.

• Skills You Will Acquire: You will be immersed in a supportive, mission-driven environment that thrives on collaboration and excellence where you will acquire expertise in supporting FBI CJIS systems and infrastructure.

Typical Day:

A typical day involves supervising, coordinating, and/or performing network hardware and operating system additions and changes, including investigating, analyzing, recommending, configuring, installing, and testing new network hardware and software. You'll provide direct support for daily network operations on network hardware and operating systems including the evaluation of system utilization, monitoring response time and primary support for detection and correction of operational problems. Troubleshoot at the physical level of the network by utilizing network measurement hardware and software, while also physically checking and testing hardware devices at the logical level in conjunction with communication protocols. The role requires participation in the design and implementation of new network infrastructure for voice and data communication, as well as managing systems integration. Proficiency in virtualization technologies and network administration is essential as you perform systems management, integration, and provide technical consultation, support, and training to IT staff. Additionally, you'll be responsible for diagnosing complex communication problems, ensuring systems are up to date with approved patches, composing SOPs, and addressing interoperability issues across storage and backup systems.

Tasks:

• Apply Transmission Control Protocol/Internet Protocol (TCP/IP) routing and switching principles to practical solutions.
• Perform multi-level troubleshooting and root-cause problem solving.
• Ability to configure, maintain, and upgrade LAN/WAN design and topology.
• Install/configure LAN/WAN hardware and maintain wiring closets and nomenclature.
• Manage Cisco and other hardware, including consumer-grade routers and switches.
• Monitor with standard network management and packet analysis tools.
• Plan, implement, and administer perimeter security and firewalling.
• Evaluate new technologies and make design recommendations for a more efficient and cost-effective network infrastructure.

Required Qualifications:

• Education: Bachelor's Degree in Engineering, Computer Science, Information Systems, or other related scientific or technical discipline. CompTIA Security + Certification is equivalent to a Bachelor's Degree.
• Experience: Three to five years of experience with firewall configuration and load balancing Education/Experience substitutions - Associate Degree and 5 years of experience or HS and 7 years of experience
• Understands network protocols including TCP/IP, User Datagram Protocol (UDP) and other common protocols
• Have expert knowledge of Border Gateway Protocol (BGP)/Enhanced Interior Gateway Routing Protocol (EIGRP) routing protocol
• Understands all aspects of Virtual Private Network (VPN) design and configurations
• Have expert knowledge of TCP/IP and troubleshooting connectivity issues
• Have expert level troubleshooting and root-cause problem solving
• Experience working in an Agile organization using Scrum, Extreme Programming (XP), Kanban, and SAFe

Desired Qualification:

• Cisco Certified Internetwork Expert (CCIE) Enterprise Infrastructure preferred.

Position Type Shift Information:

• Normal day shift

Location: Remote

US Citizenship: US Citizenship is required.

Clearance: Current Top Secret Clearance is required.

Ideal Innovations, Inc. is an Equal Opportunity Employer:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status.

Ideal Innovations, Inc. is a VEVRAA Federal Contractor.

Bachelors of Computer Engineering (preferred)

Experience working in an Agile organization using Scrum, Extreme Programming (XP), Kanban, and SAFe (required)
Have expert level troubleshooting and root-cause problem solving (required)
Have expert knowledge of TCP/IP and troubleshooting connectivity issues (required)
Understands all aspects of Virtual Private Network (VPN) design and configurations (required)
Have expert knowledge of Border Gateway Protocol (BGP)/Enhanced Interior Gateway Routing Protocol (EIGRP) routing protocol (required)
Understands network protocols including TCP/IP, User Datagram Protocol (UDP) and other common protocols (required)
3 - 5 years: Experience with firewall configuration and load balancing (required)

Security + (preferred)