RSC Data Entry Specialist

• Review, research and validate CIP and Beneficial Ownership submissions by established service level agreements.
• Review BC documentation to validate accuracy of and compliance with 2 zero tolerance regulations: CIP/ USA Patriot Act and Beneficial Ownership.
• Research and make updates to the customer profile, to comply with CIP rules, when the BC documentation does not meet regulatory requirements.
• Use current systems to correct BO errors from the BCs, ensuring compliance with BO rules.
• Utilize the above information to return documents still needing correction to the BCs.
• Place and remove account holds based on the results of the findings.
• Communicate in writing the error, reason it is an error and steps needed to correct.
• Accurately document findings.
• Disposition BC submissions in SharePoint.
• Enter BO information into Comerica's Beneficial Ownership System.
• Validate CIP and BO results in HOGAN.
• Provide appropriate assistance, resolution and/ or escalation based on policy and procedure.
• Work collaboratively with internal business partners; escalate issues to manager.
• Meet or exceed key performance metrics while handling a high number of BC submissions in a fast-paced environment. Successful candidates possess strong communication skills, time management and organizational skills.
• Ensure compliance with applicable federal, state, and local laws and regulations.
• Adhere to Retail Bank audit and compliance standards.
• Participate in internal, external, and other risk exams as required.
• Raise awareness or recommend revisions to operational quality and productivity standards as driven by changing client requirements, quality trends or prudent operational practice.

• High School Diploma or GED
• 1 year of experience in financial services or banking
• 1 year of experience utilizing MS Office (Word, Excel, Outlook, PowerPoint), Windows and web-based applications

About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.

Upon offer, Comerica conducts a comprehensive background and fingerprint check.

NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.

Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.

Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.