A/E Customer Success (BSI)

This is an interview position.

GENERAL SUMMARY
To sell (primarily by telephone) FedEx services to both 'new' and 'existing' customers (primary focus: existing: $75-$150 day average net revenue and/or net new potential with the key deliverable of achieving assigned territory revenue objectives (as measured and determined by FedEx).

We promise it's a really a fun role! You get to:

• Be in a role that is a stepping-stone to numerous sales opportunities within FedEx Express!
• Prospect cold or active companies and promote FedEx services and focus on closing.
• Generate and qualify leads to grow revenue for a specific territory with a focus on managing the full sales cycle, from initial contact through successful close.
• Account management with an outcome of increased customer satisfaction and an increase in retention and account growth
• Develop and execute formal presentations that are tailored to meet our potential/existing customers' needs.
• Processing sales quotes and orders in an accurate manner

Un role passionnant vous attend:

• Propulsez-vous vers de multiples opportunites de vente au sein de FedEx Express!
• Prospectez a froid et aupres de clients actifs. Promouvez les services FedEx avec passion.
• Denichez et evaluez des prospects. Augmentez les revenus de votre territoire. Maitrisez le cycle de vente complet, du premier contact a la conclusion.
• Gerez les comptes avec brio. Rehaussez la satisfaction client, la retention et la croissance.
• Concevez et presentez des propositions percutantes. Repondez aux besoins de chaque client, actuel ou potentiel.
• Traitez devis et commandes avec precision et efficacite.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

Bachelor's Degree or Equivalent

Basic level of proficiency in MS Office: Excel, PowerPoint, Word and Outlook;

Knowledge of Internet/Intranet;

Thorough knowledge of FedEx features of service, billing systems, pricing structures, invoice adjustments, etc. preferred;

Solid understanding of FedEx systems/applications preferred;

Strong oral and written communication skills;

Demonstrated negotiation skills;

Strong interpersonal skills;

Demonstrated self motivation and ability to work independently

Ability to multi-task;

Commitment to task;

Overcomes objections/obstacles;

Demonstrated a track record of achieving results

Other- Incumbent(s) must remain in position for a minimum of 12 months

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in a PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of:

1. their current driver's abstract;
2. their performance during application interviews; and
3. their performance on any driver competency assessments administered